Joshua Ryoo
Joshua Ryoo at Gregory Hyundai

Joshua Ryoo

Sales

Gregory Hyundai

490 Skokie Valley Road
Highland Park, IL 60035

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Joshua Ryoo

July 16, 2026

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Employee Rating

They're the best - handled the service and recall promptly, letting us know it would take a few hours. More

by m.levin
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2026

Gregory Hyundai responded

Thank you for the five-star review. We’re glad we could handle your Tucson’s recall promptly and keep you informed about the timing. Please feel free to reach out if there’s anything else we can help you with.

July 07, 2026

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Get it in writing - I bought a Hyundai Ioniq 5 and was told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. More

by Gravlax
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Phillip King

Jul 07, 2026

Gregory Hyundai responded

Hi, my name is Chris Mason and I am the GM of the store. My apologies for your experience. Please call me at (847)780-0297 and I will help out.

Jul 07, 2026

Gravlax responded

I’m traveling, out of state, and am getting the 12v battery replaced. It should have been addressed when I brought the car to your service department last week. What do we do now?

Jul 07, 2026

Gregory Hyundai responded

I don't know your name or your specific vehicle? If the 12V battery issue is due to the malfunction of the ICCU (which is the issue you are referring to), Hyundai will most likely cover it depending on how old your vehicle is and how many miles are on it. I suggest you get with the local Hyundai dealer wherever you are. If the battery was working when you visited us then we would not have recommended replacing it. When the ICCU malfunctions that quickly drains the 12V battery. In other words, it due to the ICCU, the 12V battery wasn't bad, the thing that helps to recharge it is (in those situations).

Jul 07, 2026

Gravlax responded

I had to jump start the car to bring it in. So I guess it technically wasn’t dead. The service technician denied knowing about any known issues with the ICCU and suggested I buy a new battery from him. I’m out of state and the battery is dead so I can’t get to a Hyundai dealership - this is not a good car or a good way to spend my vacation.

July 01, 2026

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in More

by skroeze
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Recommend Dealer
Yes
Jul 01, 2026

Gregory Hyundai responded

It’s great to hear our service team delivered such a pleasant experience for your Hyundai. Thank you for bringing your car in, and we look forward to assisting you again.

June 15, 2026

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Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service . More

by AIRTIX0798
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Recommend Dealer
Yes
Jun 18, 2026

Gregory Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 29, 2026

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Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealers More

by Cisneros
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Recommend Dealer
Yes
May 29, 2026

Gregory Hyundai responded

Thank you for highlighting the attentive service you received from our sales and finance staff as you explored your options over several days. We’re delighted you felt supported, informed, and pressure-free throughout the process, and that your used Hyundai purchase became such a positive experience. Congratulations on your new vehicle and we look forward to assisting you again in the future.

May 22, 2026

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EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. More

by RAYMAN1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Gregory Hyundai responded

We’re pleased that the process was seamless from the test drive through financing and purchase of your Nissan Xterra. Our agent is happy to have provided friendly, understanding support. Congratulations on your Xterra, and feel free to reach out if we can assist in the future.

March 06, 2026

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The Service Department did an excellent job replacing my flat tire. They were efficient, prompt and courteous. I worked with Dave who is a super manager. Thanks, Gregory Hyundai! More

by Judy Opper
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Recommend Dealer
Yes
Mar 07, 2026

Gregory Hyundai responded

Thank you for sharing your experience with our Service Department’s tire replacement on your Hyundai Kona. We’re glad to hear the process was prompt, efficient, and courteous. We’ll pass along your praise to Joshua and the team.

January 17, 2026

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Josh was wonderful and very knowledgeable. Couldn’t have asked for a better experience. Thank you! More

by JEN110085
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Recommend Dealer
Yes
Jan 17, 2026

Gregory Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gregory Hyundai, we look forward to having you as a valued customer for many years to come!

December 24, 2025

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Felix and the rest of the Gregory Hyundai team did an outstanding job in the purchase of my Hyundai Tucson. We were in and out in a reasonable timeframe. It was an enjoyable experience. More

by jphmkleasing
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Dec 24, 2025

Gregory Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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