Phillip King

I took my car to be repaired for an oil leak/burn. when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and when I went to pick up my car the A/C was not working but it worked fine when I dropped the car off. I didn't remove the car from the dealership, and I was told that it wasn't their fault and I have to pay a new Warranty deductible because they closed the work-order in their computer. I got the car back a few days later and it has been running badly since. I seemly like the motor timing is off or that it is mis-firing. I am going to have it checked by another mechanic before I bring it back the dealership. More

by slewis19 Verified Customer Verified Customer

Report | Print

They're the best - handled the service and recall promptly, letting us know it would take a few hours. promptly, letting us know it would take a few hours. More

by m.levin Verified Customer Verified Customer

Report | Print

They should text to me and they send email to Carol She send it to me so they said sorry mixed up send it to me so they said sorry mixed up More

by charlespeckham79 Verified Customer Verified Customer

Report | Print

Phillip brings tremendous professionalism and leadership to the service department. Greatly appreciated to know ownership has confidence in him. Also great to see Scott added to his team. Good moves Greg! to the service department. Greatly appreciated to know ownership has confidence in him. Also great to see Scott added to his team. Good moves Greg! More

by ERINF2 Verified Customer Verified Customer

Report | Print

They did a nice job on the work and were very efficient. I was in and out within the time that they originally said. I was in and out within the time that they originally said. More

by hhayman Verified Customer Verified Customer

Report | Print

Sold a car in “great mechanical condition” but failed to disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the d disclose the major problems with the car.car wasn’t “ready” at agreed upon pick up date, and the mechanic kept “finding” new issues that caused the delay in purchase. I requested to have my own mechanic lol a the car and was assured several times the car was inspected and was in great condition. After purchase my mechanic do a check and found upwards of $5000 worth of work including steering components and multiple axels. Would not have purchased had I been made aware prior to purchase and of course they are denying any fault . Would not shop here again if my life depended on it. More

by a.o.baker Verified Customer Verified Customer

Report | Print

Get it in writing - I bought a Hyundai Ioniq 5 and was told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. Also, there’s a 12v battery that doesn’t get charged and is a known problem but the people at Gregory just want me to keep buying new ones. More

Report | Print

This is my first time servicing my car here at Gregory. Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he h Fortunately, it was a great experience. The new service manager is fantastic and made life simple for me. I can’t thank you enough for all that he has done for me. In regards to my experience it was painless, I was informed that there would be a diagnostic fee of 240 used to diagnose the issue if it was not under warranty. However, if it was under warranty, that would not be paid to them and if it wasn’t that 240 would be applied to the repair should I repair it there. Overall great experience. More

by mikesamson65 Verified Customer Verified Customer

Report | Print

Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in It was a pleasant experience and I’m glad I brought my car in More

by skroeze Verified Customer Verified Customer

Report | Print

Gregory Hyundai is exceptional! !! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was !! My 2020 Palisade needed an engine replacement due to sever oil consumption. Hyundai honored their commitment to their TSB for this problem that was verified for failure. Kandace and the service tech's ensured my satisfaction and resolve the problem in an unheard of 24 hours from the service appointment. No longer do I hear the rattle when I pull off nor see the oil dip stick black in color after an oil change. This a unique dealership that stands out from the rest!!! More

by marcoslevy Verified Customer Verified Customer

Report | Print