Joshua Scudder | Page 8
Service Advisor
Olathe Dodge Chrysler Jeep RAM
15500 W 117th Street
Olathe, KS 66062
81 Reviews
Write a Review81 Reviews of Joshua Scudder
January 12, 2024
We were misinformed about our service when picking up our vehicle. We have been waiting over a month for a back ordered part with no updates from the dealer. Our van has had the check engine light since the vehicle. We have been waiting over a month for a back ordered part with no updates from the dealer. Our van has had the check engine light since the first week of December and it cannot use any electric power until the new part comes in. Very very frustrating. More
Other Employees Tagged: Joshua Scudder
January 11, 2024
Took new van in for a battery issue on a Friday, picked up on Tuesday and van wouldn't start, issue not resolved but no big deal. Josh was great. Picked van up later in week, maybe Friday and van was fixed up on Tuesday and van wouldn't start, issue not resolved but no big deal. Josh was great. Picked van up later in week, maybe Friday and van was fixed. Issue was that you send a text saying reach out on this text thread if you have any questions so I sent 3 or 4 texts asking the status of the repair and did not get one response. More
Other Employees Tagged: Joshua Scudder
December 11, 2023
I don't like numa but Joshua took care of me very well. It's a very busy place with a lot of new faces every time I'm there. Numa not a very fast response time It's a very busy place with a lot of new faces every time I'm there. Numa not a very fast response time More
Other Employees Tagged: Joshua Scudder
December 08, 2023
Almost 3 hrs for oil change and tire rotation, usually (last 10 express visits) 1 to 1.5 hours. No tire info, tread depth, alignment. Other issues. Not sure I will be back. (last 10 express visits) 1 to 1.5 hours. No tire info, tread depth, alignment. Other issues. Not sure I will be back. More
Other Employees Tagged: Joshua Scudder
December 07, 2023
It was a completely perfect and well executed delivery of my new vehicle. I was very happy with the experience. My Jeep is fantastic. I had excellent communication from the dealership throughout the process. my new vehicle. I was very happy with the experience. My Jeep is fantastic. I had excellent communication from the dealership throughout the process. More
Other Employees Tagged: Joshua Scudder