Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joshua Sheridan
Joshua Sheridan at Eddie Tourelle's Northpark Nissan

Joshua Sheridan | Page 2

Service Advisor

Eddie Tourelle's Northpark Nissan

955 North Highway 190
Covington, LA 70433

4.9
56 Reviews
4.9

56 Reviews

Write a Review

Languages Spoken

English English

56 Reviews of Joshua Sheridan

March 22, 2024

Dealership Rating
Employee Rating

Have been dealing with this dealership for years and I would continue to deal with Nissan. More

by JADE308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Kevin Kelley, David Zoller

Helpful
Report | Print
Mar 25, 2024

Eddie Tourelle's Northpark Nissan responded

Wonderful! Thank you for taking time to rate our people and processes. We greatly appreciate you!

March 20, 2024

Dealership Rating
Employee Rating

Awesome service and the atmosphere is very friendly. Josh wad prompt and informative the whole time. More

by jmarks1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Snyder, Craig Pesses

Helpful
Report | Print
Mar 21, 2024

Eddie Tourelle's Northpark Nissan responded

So wonderful to hear! Thank you for sharing and taking time to rate your visit with us at Northpark Nissan. We love serving you!

March 19, 2024

Dealership Rating
Employee Rating

Good service timely and correct communication excellent nice new service area thank you thanks again More

by JOHNCASHMAN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Snyder , Brian Mahne

Helpful
Report | Print
Mar 20, 2024

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for taking a moment to rate your experience with us at Northpark Nissan and the stars you gave our team members. We appreciate you!

March 14, 2024

Dealership Rating
Employee Rating

Joshua always willing to help with any issue! Always a pleasure to work with him! More

by WMA629
Recommend Dealer
Yes

Other Employees Tagged: Joshua Sheridan

Helpful
Report | Print
Mar 18, 2024

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for choosing our team and taking a moment to rate your experience with us at Northpark Nissan!

March 12, 2024

Dealership Rating
Employee Rating

I had the worst experience going in for an oil change. I stopped in on a Fri and waited over a hour and then checked to see how much longer. They then told me there was 2 cars still ahead of me. Next time More

by MASSAGE_AMY
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Mar 12, 2024

Eddie Tourelle's Northpark Nissan responded

Firstly, we as an entire dealership, apologize profusely for the less than satisfactory experience you had with our service department during your first oil and filter change on your Hyundai Tucson. We have no excuse for the length of time to turnaround your vehicle's routine maintenance. It's not an outcome we accept and we hold our team accountable. Improvement is at the center of all our motivations because there is no end in a pursuit for exceptionalism. We will work to improve and earn your trust again with our offer of a complimentary oil and filter change at your next service interval. Please simply schedule that visit online at northparknissan.com or call (985) 893-0079. We truly want to prove we deliver an overall better experience than any competitor out there.

March 12, 2024

Dealership Rating
Employee Rating

They srarted charging for using credit cards. Will never be back for service or a new vehicle. More

by TFONTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Zoller

Helpful
Report | Print
Mar 12, 2024

Eddie Tourelle's Northpark Nissan responded

Thank you for reaching out and expressing your concerns. I apologize this new policy will cause you to never return. Credit card processing fees have become a customary charge that is passed on to customers who use credit cards to purchase items across all industries. Our state Legislation passed this bill so that it would help businesses absorb these fees that the credit card companies charge the business establishments. We do offer multiple options to pay that would not have you incur these charges- ex) cash, debit card or check. However if a credit card is used, we charge the 3% fee that the credit card companies and card processing company charges us. Legally we cannot mark this up so we just pass this charge along to the customer. If you would like to discuss further, please reach out to me at 985-801-1609 as we appreciate your business and would love to continue servicing your vehicle in the future. Thanks, Tyler Tourelle Executive Manager/VP

March 09, 2024

Dealership Rating
Employee Rating

I’ve bought all my cars from this dealership and have nothing but the highest praise for its staff. Steve Jackson, Chris Thomas, Jaime, all fantastic! More

by FBEYEGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Walt Ladner, Kevin Kelley, David Zoller, Chris Thomas, Jaime Snyder , Brian Mahne

Helpful
Report | Print
Mar 11, 2024

Eddie Tourelle's Northpark Nissan responded

Wonderful to hear! Thank you for being a loyal member of our Northpark family all these years. We truly appreciate you!

March 07, 2024

Dealership Rating
Employee Rating

Always reliable services. Comfortable waiting area. Nice employees Team is very knowledgeable and explains in terms that are easy to understand More

by CWHELEHAN1997
Recommend Dealer
Yes

Other Employees Tagged: Joshua Sheridan

Helpful
Report | Print
Mar 07, 2024

Eddie Tourelle's Northpark Nissan responded

Thank you for taking time to share your experience with us at Northpark Nissan! We truly appreciate every opportunity to serve you. See you again down the road!

March 04, 2024

Dealership Rating
Employee Rating

They was very good and got me on time and polite and welcome you in More

by PAT_WILSON25@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Zoller, Jaime Snyder , Brian Mahne

Helpful
Report | Print
Mar 04, 2024

Eddie Tourelle's Northpark Nissan responded

Thank you! We all work very hard to deliver a truly exceptional experience. Our team appreciates you choosing Northpark Nissan!

March 02, 2024

Dealership Rating
Employee Rating

Very helpful and attentive to my needs ! !! Very professional , accommodating and informative !!! More

by STEPHCHAMBLIN
Recommend Dealer
Yes

Other Employees Tagged: Joshua Sheridan

Helpful
Report | Print
Mar 04, 2024

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for taking a moment to rate us here. We love serving you at each and every opportunity!

1
2
3
...
6

Dealership Inventory (366 Vehicles)

new 2024 Nissan Versa car, priced at $20,883
2024 Nissan Versa
new
Black exterior
CVT
Front-wheel Drive
$20,883
View Details
used 2018 Nissan Frontier car, priced at $25,882
2018 Nissan Frontier
used
Arctic Blue Metallic exterior
Automatic
Rear-wheel Drive
$25,882
View Details
new 2024 Nissan Kicks car, priced at $24,542
2024 Nissan Kicks
new
Aspen White / Super Black exterior
CVT
Front-wheel Drive
$24,542
View Details
used 2021 Honda Accord car, priced at $27,986
2021 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
$27,986
View Details
new 2024 Nissan Sentra car, priced at $25,217
2024 Nissan Sentra
new
Black exterior
CVT
Front-wheel Drive
$25,217
View Details
new 2024 Nissan Sentra car, priced at $25,340
2024 Nissan Sentra
new
Aspen White exterior
CVT
Front-wheel Drive
$25,340
View Details
View All Inventory