Juan Ceaca
Juan Ceaca at Empire Buick GMC of Long Island City

Juan Ceaca

Sales Professional

Empire Buick GMC of Long Island City

56-15 Northern Blvd
Woodside, NY 11377

4.7
21 Reviews

A queens resident. Always happy to help to try to get you in the right car with the right price!

4.7

21 Reviews

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Languages Spoken

English English

Spanish Spanish

21 Reviews of Juan Ceaca

June 22, 2023

Dealership Rating
Employee Rating

Empire GMC was an incredible buying experience. I was assisted by Charlie(GM), Mike(Finance Manager) and Juan(Sales). They were professional, knowledgeable and courteous. I have purchased over 20 c More

by Tmccoy
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Charles Gaines, Mike Martindale

Jun 22, 2023

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are happy to hear that Charles, Mike, and Juan could provide you with 5-star service. It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us ac all if there is ever anything more that we may help you with.

April 15, 2023

Dealership Rating
Employee Rating

Outstanding service, very knowledgeable,professional staff that answers any and all questions. The buying process was smoothly done. More

by J711r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhonnattan Valerio

Apr 26, 2023

Empire Buick GMC of Long Island City responded

Thank you for your 5-star rating! We are so glad that our team took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

April 13, 2023

Dealership Rating
Employee Rating

polite professional and knowledgeable. They were able to do the work on a timely basis More

by janina.palacios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2023

Empire Buick GMC of Long Island City responded

Janina, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 22, 2022

Dealership Rating
Employee Rating

The people there make you feel very comfortable. They really go out of their way to please. More

by Queens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Herrera , Charles Gaines, Vito Ilardi, Jason Tavares

Jan 11, 2023

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 25, 2022

Dealership Rating
Employee Rating

Had a great experience purchasing a new truck from the Empire team. Juan, Jhonnattan, and Charles were all extremely knowledgeable, helpful, and went above and beyond to get me into the perfect vehicle. T More

by William B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charles Gaines

Dec 02, 2022

Empire Buick GMC of Long Island City responded

William, Thank you so much for your positive review! We are so glad that Juan, Jonathan, and Charles took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 21, 2022

Dealership Rating
Employee Rating

he was great made it a very pleasurable and had all the ans to all my questions More

by janina.palacios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

janina.palacios responded

juan ceaca was great ans all my questions

Dec 02, 2022

Empire Buick GMC of Long Island City responded

Janina, Thank you so much for your positive review! We are happy to hear that Juan took great care of you! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

November 15, 2022

Dealership Rating
Employee Rating

Charles and Juan were great. Polite, professional and took the time to explain and answer all questions I had. 15 out of 10 More

by scantatore16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Gaines

Nov 17, 2022

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Charles and Juan took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 01, 2022

Dealership Rating
Employee Rating

What can I say, Juan is just a remarkable Person I ever had the pleasure to deal with, He kept in touch, followed up with me, and called me in as soon as something became available. I respect his professio More

by jatinsingh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Empire Buick GMC of Long Island City responded

Thank you for taking the time to leave Juan this wonderful review! We are so glad that he could provide you with the quality care that you deserve, and he will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!

September 28, 2022

Dealership Rating
Employee Rating

Don’t go there this is e blush it empire Buick gmc there is finance manager Jonathan he give me deal unlimited mileage warranty but they are not fix my car now don go there guys More

by Multanisingh432
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesus Rosa, Moni Ruzzaman , Dan Keys, Joshua Vargas, Helena Zadeh

Sep 29, 2022

Empire Buick GMC of Long Island City responded

Hello, Thank you for your feedback! We're very sorry that your upset with our dealership and we do apologize for any miscommunication with the warranty. If you would like to discuss with our management team, please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you!

Sep 29, 2022

Multanisingh432 responded

I was go there a lot of times but they didn’t listen they said u have to go service department they said ur claim was denied but I don’t they are not understanding

June 29, 2022

Dealership Rating
Employee Rating

Excellent service very helpful got the job done was honest about everything up front with fees no surprise at the end was very pleased with my purchase and service from him Juan 👍 More

by Nyasiajack11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are so glad that Juan could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

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