Juan Flores | Page 40

We did not have an appointment and they fit us in for service within one hour. Everyone was very nice and it was a speedy process. Thank you service within one hour. Everyone was very nice and it was a speedy process. Thank you More

by nlockshier Verified Customer Verified Customer

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Service was wonderful the gentleman I worked with Juan Flores was great at acknowledging my needs and timeliness of the works completion. Would come back. Flores was great at acknowledging my needs and timeliness of the works completion. Would come back. More

by voidxwalker.lp Verified Customer Verified Customer

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The staff was ready when I arrived and I got in very quickly. This is xx I will give you my thoughts but please don’t tell me how many words I must use!!!!! quickly. This is xx I will give you my thoughts but please don’t tell me how many words I must use!!!!! More

by carsonwayne Verified Customer Verified Customer

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Parker goes above and beyond to make you feel comfortable in the car buying experience. He even picked up my vehicle to make sure it got the running boards he promised in the agreement. in the car buying experience. He even picked up my vehicle to make sure it got the running boards he promised in the agreement. More

by parkerja Verified Customer Verified Customer

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This is the most dishonest dealership I have ever been to. I brought my vehicle in for an oil change. Prior to my arrival I replaced my air filter and my cabin air filter with new ones that I purchased at to. I brought my vehicle in for an oil change. Prior to my arrival I replaced my air filter and my cabin air filter with new ones that I purchased at Advance Auto. When the service advisor came to tell me that my vehicle was finished. He told me that after the multi-point inspection my vehicle needed an air filter and a cabin filter. I asked him if they physically checked those two filters and he stated yes they did, they are both dirty and need to be changed. I then proceeded to tell him that I just changed both of those filters an hour before arriving at the dealer. He just said they need to be changed and walked away from me. I can only imagine how many people especially senior citizens might be being told similar things and having unnecessary work performed on their vehicles by this dealership. It is a shame because it is a beautiful dealership and the owner seems like a nice guy. Unfortunately this is very dishonest and I don't think I will ever be going to that dealership again. Later on in the day I did speak with the service department manager. He did acknowledge and apologize but that doesn't take away from the fact that it happened and probably does on a regular basis. I would not go there for service ever again I don't even know if I really have synthetic oil in my car at this point they might have used conventional oil. More

by edzep65 Verified Customer Verified Customer

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Juan Flores is one of the service managers there at Cape Coral Chrysler Dodge Jeep and Ram and he's relatively new at the time of this review. After having been there a few times, Juan can often be found st Coral Chrysler Dodge Jeep and Ram and he's relatively new at the time of this review. After having been there a few times, Juan can often be found standing outside where we pull our vehicles in greeting customers and watching his employees and how they interact with the customers. I've met with Juan on a few occasions and he's a genuinely nice guy who seems to really care about his clientele. He has a very peaceable personality, is soft-spoken, and tends to very easily bring calm to whatever situation he's contending with. As a customer, it's easier for me to have faith in a dealership that has managers standing out on the service lines, overseeing employees, and doing his best to ensure good customer service. I can't ask for more from anyone so I'm completely satisfied with this dealership and the service I receive when taking my vehicle in. More

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Juan Flores is absolutely professional and the service department is by far the best in South West Florida. Elite costumer services in SWFL. Thank you department is by far the best in South West Florida. Elite costumer services in SWFL. Thank you More

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Very displeased with the service department, my concerns with our vehicle were not investigated or repaired. Taking vehicle to another dealership, hopeful for better results. with our vehicle were not investigated or repaired. Taking vehicle to another dealership, hopeful for better results. More

by tlrichard05 Verified Customer Verified Customer

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Pleasant surroundings while you wait. Staff always polite and very courteous. Juan was easy to deal with. Took the time to explain charges and was accurate on estimated time to complete service. polite and very courteous. Juan was easy to deal with. Took the time to explain charges and was accurate on estimated time to complete service. More

by Jay Verified Customer Verified Customer

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Cape Coral CDJR is the elite service department in SWFL. Beautiful facility, extremely attentive staff. I would encourage everyone to service their vehicle at this dealership!!! SWFL. Beautiful facility, extremely attentive staff. I would encourage everyone to service their vehicle at this dealership!!! More

by rvp123 Verified Customer Verified Customer

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