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Juan Maldonado
Juan Maldonado at Klamath Falls Toyota

Juan Maldonado

General Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.6
60 Reviews
4.6

60 Reviews

Write a Review

60 Reviews of Juan Maldonado

September 06, 2025

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Employee Rating

Both salesman was great have help a lot the drive was good Jonnie was great to More

by HILDRETH.F64
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Purchase Time
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Recommend Dealer
Yes
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September 02, 2025

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Both salesman’s was great they understand what I needs for a suv thank you guy More

by HILDRETH.F64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

September 02, 2025

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Courteous and nice good communication and very helpful with what was wrong with my pick up More

by ddegarmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 23, 2025

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Employee Rating

no pressure buying here good deals a good people working . cars are reputable. and not just xxxx shined and thrown out front . More

by ALANBOLEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Matt Snipes, Lana Lee, Kevin Bicknell, Albert McLing

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Aug 23, 2025

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

August 20, 2025

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Employee Rating

The process was seamless and very professional. No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any addition More

by YOUMEANCOFFEE
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brett, sales

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Aug 21, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 19, 2025

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Employee Rating

All their employees I dealt with were extremely nice and pleasant And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely More

by Angela Hunsaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Albert McLing

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Aug 19, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 18, 2025

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Employee Rating

Honored an outdated coupon stating we're 'good' customers..the 'good customer ' is probably a stretch More

by djtemple77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 30, 2025

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Employee Rating

What an experience! I’d give them a 10 if they had it. Brett and Dave made this one of the easiest and by far best buying experiences. Straight forward, honest, professi More

by CGC8665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Brett Henderson, Dave Delaney, Jeremy Friton.

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Jul 30, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 25, 2025

Dealership Rating
Employee Rating

Went in for oil change and was helped in a timely manner and job done quick for how busy they were More

by Sarraamberson9975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Albert McLing

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Jul 30, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 19, 2025

Dealership Rating
Employee Rating

I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted and for a price I was happy with. She made the whole process quic More

by CATHERINESUEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee , Levi, Donnie

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Jul 19, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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