97 Reviews
Write a Review97 Reviews of Juan Orozco
January 25, 2024
The door panel that was a warranty replacement wasn't even attached all the way. It was separating away from the door and wasn't pushed on all the way. I had to do the techs job for him!!! Honestly, it p even attached all the way. It was separating away from the door and wasn't pushed on all the way. I had to do the techs job for him!!! Honestly, it pissed me off since i picked it up after hours and couldn't report it right away. I waited 2 months plus to do the job myself!!! More
Other Employees Tagged: Juan Orozco
January 12, 2024
Service Advisor Juan did a great job Juan kept me informed regarding the progress of my Ford.. I would recommend Service Advisor Juan anytime. informed regarding the progress of my Ford.. I would recommend Service Advisor Juan anytime. More
Other Employees Tagged: Juan Orozco
January 12, 2024
Hard to get an appointment in a timely manner. The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details More
Other Employees Tagged: Juan Orozco
January 12, 2024
Juan is a very kind and helpful employee and has amazing customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (t customer service. This is a year in the making for a part Ford no longer makes, it was truly a hard year and I was loosing faith in the Ford brand (though every other car manufacturer is doing the same even the higher end ones) but Juan came through for us and was able to help us. We are very grateful. More
Other Employees Tagged: Juan Orozco
January 02, 2024
For as busy as the service dept. is they are still like a Nascar pit crew is they are still like a Nascar pit crew More
Other Employees Tagged: Jared Hancock, Rudy Moran , Jere Gorsline, David Lopez, journey