Juan Vasquez

Great service every time I take my car to Big Star. Great customer service from everyone I’ve encountered. Great customer service from everyone I’ve encountered. More

by Ash Verified Customer Verified Customer

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Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team Hundai. More

by sills.christian Verified Customer Verified Customer

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Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

by E Verified Customer Verified Customer

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Service department doesn't respond in a timely manner. Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any id Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any idea what is causing the issues. Picked up my vehicle after 6 days still no clue if it is actually fixed or not. Battery light comes on when I stop and park, engine goes into accessory mode, have to go through gears, restart, then turn off vehicle More

by mrsdrac Verified Customer Verified Customer

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I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timely manner, and I appreciated the regular updates during the process. The waiting area was clean and comfortable, which made the short wait more enjoyable. Overall, I’m satisfied with the quality of service and professionalism. Thank you, Hyundai team, for your excellent customer care! More

by catrice yancy Verified Customer Verified Customer

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I'll just say this, if Juan Vasquez not there my day will not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved More

by ECLARK528 Verified Customer Verified Customer

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I'll just say this, if Juan Vasquez not there my day will not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved More

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Dealer try do their best than before I will bring my car back when needed back when needed More

by KDT0013 Verified Customer Verified Customer

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Excellent Customer Service! Always speeding service. The best Hyundai dealership in Texas. Will always return. Always speeding service. The best Hyundai dealership in Texas. Will always return. More

by candice.n.pratt Verified Customer Verified Customer

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Excellent service and great dealership! We always rely on the professional expertise the dealership provides. We always rely on the professional expertise the dealership provides. More

by pegomez71 Verified Customer Verified Customer

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