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Juan Vasquez
Juan Vasquez at Big Star Hyundai

Juan Vasquez

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
238 Reviews
4.6

238 Reviews

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238 Reviews of Juan Vasquez

July 18, 2025

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Employee Rating

Juan was patient, friendly, knowledgeable and accommodating. He communicated along the way, and was very clear. I will definitely be back! More

by BiggerFish2025
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Yes
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Jul 21, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

July 07, 2025

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Juan is a top notch Customer Service Specialist! I want to work with him in all my future visits! He even put my new registration sticker on the windshield! Now that’s customer service. Thank yo More

by jrinze
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Recommend Dealer
Yes
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Jul 14, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 05, 2025

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Great service. The videos are helpful. Will be back. Thankful you provided Lyft from my work. More

by ACOXLBSW
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Recommend Dealer
Yes
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Jul 07, 2025

Big Star Hyundai responded

Thank you! We're grateful for your kind words and glad to hear you had such a positive experience. Your satisfaction means a lot to us!

June 22, 2025

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Everything went smooth and the Customer Service was way more than exceptional and I really do love this location More

by arenshenry
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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Jun 23, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

June 06, 2025

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Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your review means a lot to the Big Star Team. We look forward to serving you again soon

June 06, 2025

Dealership Rating
Employee Rating

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

Report | Print
Jun 09, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-Star review means a lot to the Big Star Team. We look forward to serving you again soon

May 25, 2025

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Employee Rating

The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary. More

by W. Hill
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Service Communication
Recommend Dealer
Yes
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May 30, 2025

Big Star Hyundai responded

Thank you so much for 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 22, 2025

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Great service every time I take my car to Big Star. Great customer service from everyone I’ve encountered. More

by Ash
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Recommend Dealer
Yes
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May 22, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 17, 2025

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Employee Rating

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Kaleb Chadwell, Steffy Hernandez, Bryan Malave, Paul Davila, Jessica Harber

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May 19, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

May 16, 2025

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Employee Rating

Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Steffy Hernandez, Bryan Malave, Paul Davila

Report | Print
May 16, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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