Juan Vasquez
Juan Vasquez at Big Star Hyundai
Refer Me

Juan Vasquez | Page 2

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

Contact Me
4.6
65 Reviews
4.6

65 Reviews

Write a Review

65 Reviews of Juan Vasquez

March 13, 2024

Dealership Rating
Employee Rating

Very quick , very clean, drinks, snacks, cool Ac , washed my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional More

by maxaridings777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Adrian Chapa, Madison Hartung, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Dyiamond Jones , Yall caught me without my receipt I hope I picked the right service adviser…… need pictures!!!!!!!!!

Mar 14, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 08, 2024

Dealership Rating
Employee Rating

I always bring my car here for service. The service advisors are very helpful and techs are doing a great job! More

by RAMIREZMICHELE903
Recommend Dealer
Yes

Other Employees Tagged: Billy Williams

Mar 08, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 06, 2024

Dealership Rating
Employee Rating

Great staff and clean dealership! We have recommended it to many family and friends over the years. More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Billy Williams

Mar 07, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 27, 2024

Dealership Rating
Employee Rating

The service department is sure to always make sure you know what is needed to keep you Hyundai running in top shape. The service department is nice, clean, and quite comfortable. Currently have 2 Hyunda More

by LEM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 26, 2024

Dealership Rating
Employee Rating

Loved my salesman Durran but not happy with service dept. Didn't check my vehicle once repair was done & noticed at home that it wasn't fixed More

by rnsince01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Durran

Feb 27, 2024

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

February 25, 2024

Dealership Rating
Employee Rating

The car sales side of things leaves much to be desired. If I ever decide to purchase a vehicle there it will not be with Trey. The service center is awesome. Madison and Juan took great care of me. More

by ROBINSONWILLIAM152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung

Feb 27, 2024

Big Star Hyundai responded

Thank you for your sharing your feedback. Our priorities include providing an frictionless sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information along with some details of your concern. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

February 21, 2024

Dealership Rating
Employee Rating

Juan has made me feel that his advise is always thoughtful and considerate. I respect him. More

by norm.liebling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young

Feb 21, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 21, 2024

Dealership Rating
Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

Dealership Rating
Employee Rating

Excellent service. Juan kept me posted via text so I was always informed. The service was performed well and the cost reasonable too. More

by gebeven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 18, 2024

Dealership Rating
Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

2
...

Dealership Inventory (472 Vehicles)

used 2020 Hyundai Tucson car, priced at $19,988
2020 Hyundai Tucson
used
Sage Brown exterior
Automatic
Front-wheel Drive
used 2022 Ford Mustang Mach-E car, priced at $38,988
2022 Ford Mustang Mach-E
used
Dark Matter Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Lincoln Navigator L car, priced at $75,988
2023 Lincoln Navigator L
used
Pristine White exterior
Automatic
Four-wheel Drive
new 2024 Hyundai Tucson car, priced at $35,691
2024 Hyundai Tucson
new
Black Pearl exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Kona car, priced at $28,115
2024 Hyundai Kona
new
Gray Pearl exterior
CVT
Front-wheel Drive
new 2024 Hyundai Tucson car, priced at $31,547
2024 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive