He was very patient and knowledgeable.
He answered every question to the best of his knowledge. He inspired me to tell others about my experience.
He answered every question to the best of his knowledge. He inspired me to tell others about my experience.
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by KDANIELS11
Verified Customer
Verified Customer
Other Employees Tagged:
Dean Robbins
Feb 04, 2026 -
Crest Cadillac responded
We are elated to hear about your wonderful experience with our team member. Your comments about their patience and extensive knowledge truly mean a lot to us. It's fantastic that you felt comfortable asking questions and received thorough answers that met your needs. We're especially touched that your experience was positive enough to inspire you to share it with others. Your feedback helps us understand what we're doing well and motivates our entire team to continue providing exceptional service to every customer who walks through our doors.
Very good experience from start to finish!
Everything went smoothly, and we were treated well by everyone who helped us.
Everything went smoothly, and we were treated well by everyone who helped us.
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by jwsavell
Verified Customer
Verified Customer
Dec 29, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're thrilled to hear that your entire experience was exceptional and that our team provided you with outstanding service. Your positive words truly brighten our day and motivate us to continue delivering excellent experiences for every customer at Crest Cadillac.
Crest has always served us well.
Wouldn’t buy a car from anywhere else. Service department is great.
Wouldn’t buy a car from anywhere else. Service department is great.
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by Margiehammond7
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Crest Cadillac responded
We genuinely appreciate your continued loyalty and trust in our team. It means everything to us that you consistently choose to return for your automotive needs. Your confidence in our dealership and positive experience with our service team truly makes our day. We're honored to be your go-to destination for vehicles and service, and we look forward to continuing to exceed your expectations for years to come.
Salesman is very patient, professional, and doesn't try
to force sell anything. The buying process was exceptional.
to force sell anything. The buying process was exceptional.
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by CONTACTKATHYB
Verified Customer
Verified Customer
Dec 22, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback about your experience with our sales team. We're delighted to hear that you found our approach to be patient and professional without any pressure tactics. It's wonderful to know that your purchasing experience exceeded expectations. Your positive feedback about our team's dedication to providing genuine service means a great deal to us at Crest Cadillac. We truly appreciate customers like you who take the time to share their experiences.
Juda was amazing!
The ice cream was the cherry on top! How thoughtful. The entire Crest Cadillac team was so friendly and professional. We were so pleased with both t
The ice cream was the cherry on top! How thoughtful. The entire Crest Cadillac team was so friendly and professional. We were so pleased with both the people experience and our purchase.
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by kara.gardner
Dec 17, 2025 -
Crest Cadillac responded
We are overjoyed to hear about your wonderful experience with our team! It sounds like Juda provided exceptional service, and we're thrilled that the thoughtful ice cream treat made your visit even more special. Your kind words about our friendly and professional approach mean the world to us at Crest Cadillac. We're delighted that both your experience with our people and your purchase exceeded your expectations. Thank you for choosing us and for taking the time to share your positive feedback!
I had an excellent experience purchasing my new car.
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything
From the moment I walked in, the team was friendly, knowledgeable, and truly focused on helping me find the right vehicle. They explained everything clearly, answered all of my questions, and never made me feel pressured.
The financing process was quick and straightforward, and the car was spotless and ready to go when I arrived. Overall, it was one of the easiest car-buying experiences I’ve ever had. I highly recommend this dealership to anyone looking for quality service and a great selection of vehicles. My salesperson Juda Shamay was professional, patient, and extremely helpful throughout the entire process. They took the time to understand what I needed, walked me through all my options, and made sure I felt confident in my decision.
The entire experience—from test-driving to financing—was smooth and stress-free. I’m thrilled with my new car and truly appreciate the outstanding customer service.
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by sandra26121
Nov 25, 2025 -
Crest Cadillac responded
Thank you for this wonderful review! We're thrilled you had such a positive experience with our team. It's great to hear that our staff provided clear explanations without pressure, and that the financing process was smooth and efficient. We're so happy everything from the test drive to pickup exceeded your expectations. Enjoy your new vehicle, and thank you for choosing Crest Cadillac!
I always have a great experience with Logan my Cadillac
service provider in Frisco:-) Attention to detail and goes above and beyond for me!
service provider in Frisco:-) Attention to detail and goes above and beyond for me!
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by BAKER.KRISTEN09
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Logan
Nov 21, 2025 -
Crest Cadillac responded
Thank you for the wonderful feedback! We're thrilled to hear about your excellent experiences at Crest Cadillac. It's great to know our team's attention to detail and extra effort exceeds your expectations. We appreciate your loyalty and look forward to continuing to provide exceptional service.
Crest Cadillac Frisco is a great place to buy a Cadillac
my wife and I have bought 2 all electric Cadillac Lyriqs from Douglas. He has been awesome to work with. He treats us like family. The service dep
my wife and I have bought 2 all electric Cadillac Lyriqs from Douglas. He has been awesome to work with. He treats us like family. The service department is also great alway available for us and keeps us updated with our services while our cars are being serviced.
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by LAMONTFORD
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with your two electric Lyriqs and that Douglas has provided exceptional service, making you feel like family. We're also thrilled that our service department has kept you well-informed and available when needed. Thank you for choosing Crest Cadillac and sharing your experience!
The service manager listens to my concerns, on time
service, great job, very polite and friendly.
service, great job, very polite and friendly.
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by Ldaberbach
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Crest Cadillac responded
We are glad to hear about your positive experience with our team. Your feedback about our service manager taking the time to listen to your concerns means a great deal to us. We understand how important it is to feel heard and valued when you visit us. It's wonderful to know that we delivered timely service while maintaining the polite and friendly approach you deserve. Your kind words about the quality of work performed reflect the high standards we strive to meet every day. Thank you for taking the time to share your experience.
Juda, not only sold a vehicle, we stablished a
relationship, THANK YOU FOR BEING A GREAT PERSON, not only trying to sell us a vehicle
Beyond a great experience, unexpected a very pleaseant, p
relationship, THANK YOU FOR BEING A GREAT PERSON, not only trying to sell us a vehicle
Beyond a great experience, unexpected a very pleaseant, proffesional, courteous and willing to have a deal
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by ozzrod80
Verified Customer
Verified Customer
Nov 07, 2025 -
Crest Cadillac responded
We are pleased to hear about your wonderful experience with us. Building genuine relationships with our customers means everything to us, and we're thrilled that you felt such a strong connection during your visit. Your kind words about receiving exceptional service that went beyond just a vehicle purchase truly reflect what we strive for every day. It's heartwarming to know that you found our team to be pleasant, professional, and courteous throughout the entire process. We're grateful for customers like you who take the time to share their positive experiences. Thank you for choosing Crest Cadillac, and we look forward to continuing this relationship for years to come.
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4 yrs, 2 mos
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