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Juda Shamay
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Juda Shamay | Page 2
Cadillac Certified Sales Consultant
Crest Cadillac
6280 State Hwy 121
Frisco, TX 75034
29 Reviews
Dealership Experience
2 yrs, 5 mos
Industry Experience
10 yrs, 10 mos
English29 Reviews
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29 Reviews of Juda Shamay
March 06, 2024
Extremely poor customer service after purchasing a new 2024 Cadillac CT 5 After taking delivery of my new car I received a call from the dealership that my license plates were in and ready for pick up. 2024 Cadillac CT 5 After taking delivery of my new car I received a call from the dealership that my license plates were in and ready for pick up. Unable to return to the dealership, I asked my daughter if she could stop by the dealership and pick up my plates. (Going out of her way taking her daughter to Special Needs School) Later when I went to put the plates on the car, I noticed that there was no bracket on the front of the car to install the plate. Why would the dealer let the vehicle leave the lot without a required part attached to the car. ( Texas law REQUIRES that vehicles displayed from and rear license plate or be subject to $200 in fines) The dealership must know what the motor vehicle laws require. I called the dealership to get an appointment to install the bracket. I was told just display the plate on the dashboard. Later a person named Chris called and left a voicemail (I was on a long distance business call and couldn’t answer his call). Chris left a message that he would call back .Several hours later I called the dealership back and ask to speak to Chris . The phone continued to ring for well over a minute without anyone answering the phone. I hung up and called again. After several more calls a lady answered the phone and said she would forward my call to Chris. Listening to music for several minutes the lady returned to me and informed me that t that Chris was unavailable and she would leave him a note to call me. .That was over TWO DAYS AGO and Chris still has not contacted me. Later in the in afternoon I called the dealership again and asked to speak to the General Manager or the Owner. I was told that is the same person. I waited on hold for a couple of minutes and then I was told that the General Manager/Owner was not available. The lady took my name and number and she would leave the person a note to call me. Two days later still no return call. I think that once you jump the curb, in your new car Cress Cadillac could care less about customers. The next problem I had was that some genius thinks it is a good idea to Super Glue a sticker on the windshield where a toll tag needs to be installed. It took me over an hour to remove the sticker that they had installed. I had to spray a special glue remover several times on the sticker and then take a razor blade and scrape the sticker off in order to place my toll tag in the proper spot. I already had a bill from NTTA because I had not yet received my toll tags. One problem was that the temporary paper plates and my replacement plates that the dealership gave me didn’t match. So more bills until I contacted NTTA with the new plate numbers. Since I was leaving on a business trip and no plates on the front of my vehicle I felt it best that I take a difference from of transportation to avoid any penalty of driving in violation Texas laws. I was able to have my daughter ( after going out of her way talking her Special Needs Child from Prosper to Plano take the car back to the dealership) and have the bracket installed on the car … THAT SHOULD HAVE BEEN INSTALLED BEFORE DELIVERY I am not at all impressed with their service and doubt that I will ever use their service department for any reason. My advice is if you for some reason you purchase a vehicle from Cress Cadillac that you make sure it has been fully serviced to meet all state and federal requirements. More
by dickief20@gmil.com
Other Employees Tagged: James Freel, Caleb Brosin, Carla Thompson, Myles Bates, Kodie Cadenhead, Douglas Bazurto
Helpful 
February 12, 2024
Bought a used truck from Crest this weekend. The entire experience was professional and first rate. Enjoyed working with Juda and Schuyler. The entire experience was professional and first rate. Enjoyed working with Juda and Schuyler. More
by Jballew
Other Employees Tagged: Schuyler Crouch
October 30, 2023
my sells representative was great and I felt he payed special attention during and after our purchase. I would highly recommend him and I will call him when I am ready to purchase my next Cadillac! special attention during and after our purchase. I would highly recommend him and I will call him when I am ready to purchase my next Cadillac! More
by robert
October 11, 2023
The team at Crest Cadillac always outperforms my expectations! This is the 4th car we purchased here and they just keep getting better and better. Great value and their personal approach make me expectations! This is the 4th car we purchased here and they just keep getting better and better. Great value and their personal approach make me wonder why I would ever go anywhere else. More
by David Podwika
Other Employees Tagged: Gilbert Cortes
September 09, 2023
Juda, was very professional and made the process fun and easy. I would recommend him 100% every time. My family and I will always buy a car from him. Thank you Juda! You are the best! easy. I would recommend him 100% every time. My family and I will always buy a car from him. Thank you Juda! You are the best! More
by LaShunda Overstreet
September 09, 2023
It was a pleasant experience dealing with Juda. He was very courteous and professional. His knowledge and experience made the transaction quick and efficient. He was very courteous and professional. His knowledge and experience made the transaction quick and efficient. More
by aharon88
September 06, 2023
Thank you so much Juda! I really appreciate how you went above and beyond to help me secure my dream car! Overall Juda was very knowledgeable about the vehicle I purchased, I really appreciate how you went above and beyond to help me secure my dream car! Overall Juda was very knowledgeable about the vehicle I purchased, he was diligent with paperwork and made the entire process was smooth. I can't recommend enough. More
by Martineznyc76137
Other Employees Tagged: James Freel, Carla Thompson
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