Judd Treacy

Very nice and friendly and really gets to know me as a customer and what I would like to purchase and help me find that perfect vehicle they suited me customer and what I would like to purchase and help me find that perfect vehicle they suited me More

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My recent visit to Jarrett Gordon Ford in Davenport was intended to be a straightforward purchase of a new vehicle. While there were commendable aspects to the service, particularly from the sales staff, s intended to be a straightforward purchase of a new vehicle. While there were commendable aspects to the service, particularly from the sales staff, significant issues with management marred the overall experience. **Positives:** - I want to highlight the exceptional service provided by Judd, a sales associate at the dealership. His approach was thoroughly professional, knowledgeable, and genuinely friendly. He went out of his way to accommodate my needs, showing great patience and understanding throughout the process. His demeanor was a breath of fresh air and represented what customer service should be. **Negatives:** - Contrasting sharply with Judd's professionalism was the conduct of the dealership management. During the negotiation phase, I felt increasingly uncomfortable with the aggressive and dismissive attitude presented by the sales manager. The lack of professionalism became particularly evident when I expressed reservations about the financing terms, which were not only steep but stretched uncomfortably over an 84-month period. The manager’s response to my concerns included dismissive remarks such as "I don’t understand why you’re being like this," which was not only inappropriate but also disrespectful. - The pressure tactics employed were intense, and the manager's insistence on closing the deal on their terms rather than creating a mutually agreeable solution was disappointing. It became clear that the management was more interested in meeting quotas than meeting customer needs, which is a significant red flag for any potential buyer. This experience left a sour taste in my mouth, prompting me to withdraw from the purchase entirely. While the initial interaction with the sales staff (particularly Judd) was positive, the overall experience was overshadowed by the lack of professionalism from the management team. It’s important for potential customers to be aware of this and go into any dealings with the dealership prepared to stand firm on their terms or consider other options where the respect for customers is more uniformly applied across all interactions. It is disappointing when a potentially positive car buying experience is compromised by managerial conduct. I hope this feedback serves as a constructive critique for the dealership to improve their management practices and align more closely with the standards set by their sales representatives. More

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The buying experience was fantastic. From the communication to taking delivery of the vehicle, there was no stress, no games, and very enjoyable. Thank you Judd Treacy and the team at Ja From the communication to taking delivery of the vehicle, there was no stress, no games, and very enjoyable. Thank you Judd Treacy and the team at Jarrett Gordon Ford! More

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Visited Jarrett-Gordon dealership and was welcomed by Sales Representative, Judd! He was extremely knowledgeable of the brand and passionate about providing the best customer service. Experience was smoo Sales Representative, Judd! He was extremely knowledgeable of the brand and passionate about providing the best customer service. Experience was smooth, not rushed. Left with a beautiful mustang and happy with the transaction. I highly recommend this dealership and Judd for your next car purchase. More

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Nice dealership with a no pressure approach. Judd kept me informed during the entire purchasing process. Everyone I dealt with was very helpful. Judd kept me informed during the entire purchasing process. Everyone I dealt with was very helpful. More

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