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Julian Perez
Julian Perez at Volkswagen of Downtown Chicago

Julian Perez

Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.2
186 Reviews
4.2

186 Reviews

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186 Reviews of Julian Perez

January 01, 2026

Dealership Rating
Employee Rating

Luis got our deal done with patience and honesty. I came in for service and left with a new and improved vehicle that best suits my taste and lifestyle. Thank you for all your time and care today! Th More

by Amber Nyree
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Torres , Tyson Felder

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September 22, 2025

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Employee Rating

Great place to shop for a new vehicle. Professional and helpful staff, highly recommend, would definitely do business again. More

by rporawski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Emre Simsek

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Sep 22, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2025

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Employee Rating

Mohammed and Rocco works good together as a team. They both helped me throughout the process of me purchasing my first vehicle. I highly recommend visiting them both when you come to this location. More

by SYDNEEMOORE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi, Rocco Cesario

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Aug 18, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 13, 2025

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Employee Rating

Everyone was good negotiating was good dealership was good. I would recommend this dealership to buy a car. More

by Anastasia_cantrell2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

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Aug 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 13, 2025

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Melissa was terrific and very responsive. Davis was also great. Glad I bought from such a terrific team. More

by KIRKE.CUSHING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Melissa Salgado

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Aug 13, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 01, 2025

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Employee Rating

I love to take my car to Volkswagen Downtown Chicago. Luis and Julian are always welcoming and the customer service is excellent More

by Danielamontealegre2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Luis Tinoco

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Aug 01, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

July 30, 2025

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Employee Rating

Everyone I met with was knowledgeable, kind, and overall pleasant. The main person I worked with made extra effort to meet my needs. More

by MrJohnJohnly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Salgado

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Jul 30, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

July 24, 2025

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Employee Rating

Horrible not much else to say. Bad dealership. Bad service. And bad car brand now More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Zafiriou, Kelia House, Rocco Cesario, Fred Borek, Michael Boos , Jay Jaber

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Jul 27, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 17, 2025

Dealership Rating
Employee Rating

Very good and attentive service. Mohammmed and Julian were very good to me! Great at explaining issues and answering questions. More

by Tifferwiffers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Habibi

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Jul 17, 2025

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Mohammed and Julian, and it was a pleasure having you at the dealership!

July 07, 2025

Dealership Rating
Employee Rating

VW Factory Recalls must be better organized. 2 Recalls within short time, could combine easily. We know about the second recall already when the first took place at the dealership, we are losing More

by Moritzchitown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Davis Luckett, Avery Gathercole

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Jul 10, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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