Roman was very helpful, but I have had issues with the
deceiving Intallation advertising. First I was told that Chevrolet will do the installation, then that Chevrolet actually only pays 1000$ with no opt
deceiving Intallation advertising. First I was told that Chevrolet will do the installation, then that Chevrolet actually only pays 1000$ with no option for company but one, or that that I could get a reduced allowance of 50% for me to do the installation some other way, and now they are telling me I don't even get half of the amount to pay my installation but that I get a "credit" with an specific company. That is very deceiving.
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by cb
Verified Customer
Verified Customer
Nov 03, 2023 -
Quality Chevrolet responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Everyone at this dealership was extremely helpful and
welcoming. We got a very good deal with them.
welcoming. We got a very good deal with them.
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by carolineaugustines
Verified Customer
Verified Customer
Nov 03, 2023 -
Quality Chevrolet responded
Caroline, thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Best service department staff very friendly and quick
service clean facility great location nice lounge area with great coffee and WiFi
service clean facility great location nice lounge area with great coffee and WiFi
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by FERNANDO_CHEVYPARTS
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2023 -
Quality Chevrolet responded
Fernando, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service.
Fast. Reliable. It was the fastest car deal i have ever made. Amazing
Fast. Reliable. It was the fastest car deal i have ever made. Amazing
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by jorgerpineda
Verified Customer
Verified Customer
Nov 01, 2023 -
Quality Chevrolet responded
Jorge, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Excellent from the first call to driving off the lot in a
new vehicle. Our sales rep Eddie Rojas went the extra mile with service. This became our dealership for future purchases. Great selection, great team
new vehicle. Our sales rep Eddie Rojas went the extra mile with service. This became our dealership for future purchases. Great selection, great team.
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by jw214
Verified Customer
Verified Customer
Other Employees Tagged:
Eddie Rojas and our finance mgr, can’t find card with his name but entire team we worked with were great
Oct 31, 2023 -
Quality Chevrolet responded
Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Kenny was amazing!
He was extremely helpful and friendly from the moment we spoke on the phone, to the moment we left with our brand new 2023 traverse! We are happy wit
He was extremely helpful and friendly from the moment we spoke on the phone, to the moment we left with our brand new 2023 traverse! We are happy with the dealership’s business and Kenny’s professionalism with making us feel respected and comfortable.
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by Patty and Ben
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny
Oct 30, 2023 -
Quality Chevrolet responded
I loved reading this review! Happy customers are our aim, and it appears Kenny really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Buying a vehicle through quality Chevrolet is a great
experience. Ed is a great salesman and provides a great service and makes the car buying experience as smooth and stress free as possible.
experience. Ed is a great salesman and provides a great service and makes the car buying experience as smooth and stress free as possible.
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by toddcumo
Verified Customer
Verified Customer
Other Employees Tagged:
Ed Carr
Oct 25, 2023 -
Quality Chevrolet responded
Todd, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
There was no pressure to buy a car.
Those who help me were very helpful and gave me plenty of opportunity to discuss what it was I was looking for. They made by a car very easy.
Those who help me were very helpful and gave me plenty of opportunity to discuss what it was I was looking for. They made by a car very easy.
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by DEBRA.KERRIGAN
Verified Customer
Verified Customer
Oct 25, 2023 -
Quality Chevrolet responded
Debra, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Quality Chevrolet Escondido. Thank you so much for your business and please let us know if there's anything else we can do for you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very fast finalization of the sales process when I
arrived at the dealership. Quick and easy.
arrived at the dealership. Quick and easy.
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by thechadinoc
Verified Customer
Verified Customer
Other Employees Tagged:
Alan Navarro
Oct 24, 2023 -
Quality Chevrolet responded
Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. We are sincerely grateful for your business!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Alan Navarro was the reason I bought a car from Quality
Chevrolet on 10/21/23. He is an excellent salesman!.
Chevrolet on 10/21/23. He is an excellent salesman!.
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by Stan Anderson
Verified Customer
Verified Customer
Other Employees Tagged:
Alan Navarro
Oct 24, 2023 -
Quality Chevrolet responded
Stan, we loved reading this review! Happy customers are our aim, and it appears Alan really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com