Justin Callahan
Justin Callahan at Regal Kia Lakeland

Justin Callahan

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Justin Callahan

April 24, 2026

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Employee Rating

Kia Regal dealership is a very friendly place always willing to help make your experience easier. They are very caring. They do excellent work, and they want to make sure that the car is safe on the More

by KASANDRABELL490
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 24, 2026

Regal Kia Lakeland responded

It’s wonderful to hear our team made your Kia Forte service visit welcoming and helpful. We’re glad you enjoyed the coffee and popcorn while we worked to ensure your vehicle is safe on the road. Your recommendation means a lot, and we look forward to assisting you again.

April 21, 2026

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Very good dealer. Alex and everyone the help me where awesome We got the car we wanted Thank you More

by maybellinegarcia10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Regal Kia Lakeland responded

Thank you for entrusting Alex and our team with your Kia service. We’re pleased we could meet your needs and look forward to serving you again.

April 14, 2026

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Employee Rating

I am very happy with the vehicle and workers. It was difficult at first, learning how to operate different features . More

by gcraig06
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chayton Wodecki , Jorge 4 stars-

Apr 14, 2026

Regal Kia Lakeland responded

Thank you for your five-star review. We’re glad you’re happy with your Kia Sportage and that our team could help you learn its features. Please let us know if you have any further questions.

April 11, 2026

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Employee Rating

Our experience with here was terrible, he is does not treat us well at all. And the car was not fixed properly. More

by abruny22
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Apr 13, 2026

Regal Kia Lakeland responded

Thank you for reaching out. I'm sorry to hear that your experience did not meet expectations, and would like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Felix Mendez - Service Lane Manager - 863-333-4656

April 01, 2026

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Justin has really grown into a superstar employee. He is helpful and respectful. He kept me updated throughout the whole process. More

by huddle1032
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Regal Kia Lakeland responded

Thank you for highlighting Justin’s dedication during your Kia EV9 service. It’s wonderful to know he kept you informed and treated you with respect. We look forward to assisting you again.

March 21, 2026

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Service was fast and friendly. Out in less than an hour. Thank you so much More

by fharris22554
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Regal Kia Lakeland responded

It’s wonderful our team got you back on the road in under an hour with a friendly touch. Jeremy and Misty enjoyed taking care of your Kia. We look forward to your next visit.

March 13, 2026

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Employee Rating

Very kind and professional Appointment scheduling is very easy and direct. Answered all my questions. Car was done in a reasonable time even with it being very busy More

by sydneydownum
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

Mar 13, 2026

Regal Kia Lakeland responded

Scheduling an appointment was straightforward and our advisor Justin was happy to address all your questions. We’re glad your Kia Soul service was completed promptly despite a busy day. Thank you for sharing your experience.

March 02, 2026

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Employee Rating

Friendly staff and love that the Service Department has the mechanics visible so I feel more confident in the work being done. More

by Samantha L
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

Mar 03, 2026

Regal Kia Lakeland responded

Hi Samantha, thank you for sharing your feedback about our team and service department! We are excited to share this with the team. Thank you for choosing Regal Kia!

February 26, 2026

Dealership Rating
Employee Rating

Excellent didn't take long at all. Justin was awesome made sure I was comfortable and my wait wasn't long. Give Justin a bonus! More

by THOMPKINSNIKKI
Recommend Dealer
Yes

Other Employees Tagged: Justin

Feb 26, 2026

Regal Kia Lakeland responded

It’s great to know your Kia Sportage service went smoothly and that Justin kept your visit quick and comfortable. We’ll be sure to share your praise with Justin. Thank you for your feedback!

February 22, 2026

Dealership Rating
Employee Rating

They are very rude and insist you need more work done than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and n More

by lyeknaac2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2026

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We're sorry that you were unsatisfied with your vehicle. We wish you the best of luck with your future automotive needs. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

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