Justin Castro | Page 2
Service Advisor
Crown Dodge Chrysler Jeep RAM
6300 King Drive
Ventura, CA 93003
89 Reviews
Write a Review89 Reviews of Justin Castro
January 31, 2024
Came for recall fix and with a known issue it took 3 days to finish very disappointed status updates from service manager and could not get a callback after leaving 3 messages. You are living up to your onli to finish very disappointed status updates from service manager and could not get a callback after leaving 3 messages. You are living up to your online poor service image More
January 27, 2024
Justin kept us updated frequently and the van was ready when promised. Recall and customer pay work was completed well. All staff were polite and efficient. when promised. Recall and customer pay work was completed well. All staff were polite and efficient. More
January 27, 2024
Rick is always on top of maintenance being done on my truck. He keeps me informed every step of the way. I look forward to bringing my truck in for the 90,000 mile service. truck. He keeps me informed every step of the way. I look forward to bringing my truck in for the 90,000 mile service. More
Other Employees Tagged: Rick Wolters
January 25, 2024
Everyone at Crown Dodge is super friendly and helpful, anytime I’ve been there I walk in and leave feeling like a friend not just a customer! anytime I’ve been there I walk in and leave feeling like a friend not just a customer! More
Other Employees Tagged: Simo Lahlou , Lionel
January 25, 2024
Justin was on top of communication and answered any questions I had. They didn’t fix my probably yet but I do trust this dealership to work on my eco diesel over the Simi Valley Ram questions I had. They didn’t fix my probably yet but I do trust this dealership to work on my eco diesel over the Simi Valley Ram More
January 22, 2024
Bad service from you all, stop sending me emails! !! I keep saying it!! Stop it! !! I keep saying it!! Stop it! More
Other Employees Tagged: Scott Shannen, Jorge Buenrostro, Britney Mooney, Jacky Barajas, Joleen Barajas, Gary Kennedy, Rick Wolters, Eric Rodriguez, Eric Baez
January 21, 2024
Very good srvice Will return very nice people to help me they finished in goodtime me they finished in goodtime More
Other Employees Tagged: Jacky Barajas, Gary Kennedy
January 19, 2024
Service department is very professional. Great staff!! Took my vehicle in with no appointment and completed repairs same day. Great staff!! Took my vehicle in with no appointment and completed repairs same day. More
Other Employees Tagged: Scott Shannen, Britney Mooney, Jacky Barajas, Joleen Barajas, Gary Kennedy, Rick Wolters, Eric Rodriguez, Eric Baez
January 17, 2024
Everyone at the dealership from sales to service is always so nice and polite - we've bought multiple vehicles and as long as Ventura has what we are looking for, we don't really buy anywhere else! always so nice and polite - we've bought multiple vehicles and as long as Ventura has what we are looking for, we don't really buy anywhere else! More