Justin Chretien

"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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Great staff and an awesome salesman, Josh Howard! We have bought here before and will continue to do business with them in the future. We have bought here before and will continue to do business with them in the future. More

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The character & integrity of the General Manager, Monte' Burney, drove our initial interest in Toyota oF Cleveland. Upon arrival in search of a new vehicle the atmosphere alone spoke for itself. We talked w Burney, drove our initial interest in Toyota oF Cleveland. Upon arrival in search of a new vehicle the atmosphere alone spoke for itself. We talked with Nathan Walker, our salesman. He was very professional and knowledgeable of the complete Toyota vehicle line. He advised us on the Lease vs Purchase Options as well. Once we found a vehicle and negotiated a deal with Nathan and Justin Chretien, we drove home in our new vehicle. Chrystal was also very helpful and informative regarding all issues pertaining to the Lease, warranty and service options. These key professionals made our new vehicle decision very quick and easy. This dealership truly operates in excellence in every way. We also received a message this morning checking in on us and if we were loving our new Highlander Hybrid. Very thoughtful on Nathan's part. Thank You! More

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excellent customer service, great coffee, caring attitude from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks More

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Very happy with the team at Toyota of Cleveland. Honest, ethical, and trustworthy. Kenny Jones and Justice Goodner were great to work with! Honest, ethical, and trustworthy. Kenny Jones and Justice Goodner were great to work with! More

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Good customer service. Damon kept me informed and updated to date on my car’s arrival. Helpful going over the features. Damon kept me informed and updated to date on my car’s arrival. Helpful going over the features. More

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The 3 people I had dealings with were all very kind and very helpful to find a vehicle to fit my needs. The sales manager Justin, salesman Noah Lockridge, and Finance Justice Goodner are the ones who were very helpful to find a vehicle to fit my needs. The sales manager Justin, salesman Noah Lockridge, and Finance Justice Goodner are the ones who were amazing! They made the whole process very comfortable and helped ease my mind of my horrible tragedy. I will highly recommend them to anyone who is in need of a vehicle. More

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Thank you justice for all you did for me my wife. The Camry a great car The Camry a great car More

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Everyone at this dealership was great in helping me find exactly what I wanted in a truck. I went in being very picky so they were very patient with me and listened to my wants and showed me quite a few veh exactly what I wanted in a truck. I went in being very picky so they were very patient with me and listened to my wants and showed me quite a few vehicles. Noah, Justin and Justice were all amazing. I would buy from here again when I am ready to trade. More

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You guys have the best crew. Justin Chretien, Logan Maddox, Taylor Alton are the nicest people I have ever met. Very friendly, very compassionate, all had great information, coul Justin Chretien, Logan Maddox, Taylor Alton are the nicest people I have ever met. Very friendly, very compassionate, all had great information, could answer any questions I had. More

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