Justin Cole
Justin Cole at Lia Toyota of Colonie

Justin Cole

Service Advisor

Lia Toyota of Colonie

2120 Central Ave
Schenectady, NY 12304

4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of Justin Cole

December 05, 2025

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Employee Rating

Service advisor Nicholas Mucha, along with the service technicians, continue to provide outstanding customer service and vehicle support. I appreciate their attention to detail as well as providing inform More

by mvenuti2
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2025

Lia Toyota of Colonie responded

We’re delighted Nicholas and our service technicians continue to provide outstanding care. Their attention to detail and proactive communication about upcoming maintenance truly make a difference.

October 15, 2025

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i had an excellent experience with Justin Cole, I will continue to ask for him when my vehicles are serviced More

by roberts
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Recommend Dealer
Yes
Oct 17, 2025

Lia Toyota of Colonie responded

Roberts, It’s wonderful to know that Justin Cole delivered the excellent service you’ve come to expect and that you plan to continue working with him in the future. We truly value your loyalty and thank you for choosing our dealership for your vehicle’s care.

October 15, 2025

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Great service ! On time ready as promised. and notified when completed . Justin Cole did a great job More

by rrredmond1@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Lia Toyota of Colonie responded

Thank you for sharing your feedback. We’re pleased to hear that your service was completed on time and as promised. Justin Cole’s professionalism and attention to detail ensure that our guests always receive timely updates and quality results. We appreciate your kind words and look forward to serving you again.

October 02, 2025

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My husband and I have been Lia Toyota customers for many years. We've bought several cars from them over the years and have always been satisfied with their sales and service department. Recently we made More

by sarcon
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Recommend Dealer
Yes
Oct 03, 2025

Lia Toyota of Colonie responded

We're so happy your Rav4 is running like new after this visit! We're glad Just provided you with his utmost support and insight at this visit to improve the drivability. We look forward to making your next appointment just as superb.

September 23, 2025

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Every time I have Art Pallazolo as my service advisor, I feel that I am taken care of with prompt service and solid no nonsense advice. More

by rooster1346
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Recommend Dealer
Yes

Other Employees Tagged: Arthur Palazzolo

Sep 24, 2025

Lia Toyota of Colonie responded

Thanks for your positive feedback on the service and support provided to you by Art! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

August 21, 2025

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Very fast and efficient service . Service advisor Justin Cole was very friendly and kept me in loop about my car while it was being serviced. More

by annahsingh23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Romeo Williams, Nicholas Mucha

Aug 22, 2025

Lia Toyota of Colonie responded

Anna, thank you for letting us know how pleased you were with Justin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

June 05, 2025

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Justin and his team at Lia are fantastic! They always listen and ask questions to be sure they understand your concerns. When something doesn’t look right that is outside the scope of their More

by poetess1968
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Recommend Dealer
Yes
Jun 05, 2025

Lia Toyota of Colonie responded

We're happy you enjoyed an accommodating and thorough visit with Justin! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Toyota for the best service!

May 24, 2025

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They are pleasant from the call to schedule an appointment to telling you your car is ready and handing the paperwork to billing so I may pay the bill. More

by Dgadler
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Recommend Dealer
Yes
May 29, 2025

Lia Toyota of Colonie responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 22, 2025

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The Lia dealership has always provided me with w It's outstanding sales and service. I am a repeat customer More

by nark9750
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Recommend Dealer
Yes
May 22, 2025

Lia Toyota of Colonie responded

Thank you for your positive review, Nark! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs.

April 07, 2025

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thank you Justin Cole for getting me in and out quickly,you always make my service visits easy and enjoyable More

by rprice6
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Recommend Dealer
Yes
Apr 08, 2025

Lia Toyota of Colonie responded

We appreciate your 5 stars for Justin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

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