Justin Dwyer
Justin Dwyer at DePaula Ford

Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.7
801 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

25 yrs, 2 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

801 Reviews

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801 Reviews of Justin Dwyer

September 16, 2025

Dealership Rating
Employee Rating

A pleasure doing business with Lenny. He was knowledgeable, helpful, professional and patient with me. Thank you! More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam , Marvin

September 15, 2025

Dealership Rating
Employee Rating

My Service Writer Chance always goes above and beyond to make sure all my needs are met. I purchased this vehicle from another dealer, but chose to have Depaula Ford do all my service needs. And will contin More

by Billvan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writer Chance

September 15, 2025

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Employee Rating

all good you guys are doing good. Forget about Crossroad Ford I won’t be dealing with them anymore nasty people. More

by ecelifie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson, John Fulgan

September 15, 2025

Dealership Rating
Employee Rating

Service was very timely I was in and out in no time, always friendly and professional, More

by amamone99
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 14, 2025

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Employee Rating

Lenny,Chance in Service are the best. Rob Waleck the Service Technician is very knowledgeable. More

by DSPRAGU1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Service was good, but took 90 minutes for an oil change. There are no signs on where to come in, or where office is. That there is no owners manual is so cheap. Truck said oil change due at 10,00 More

by justhammers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood

September 12, 2025

Dealership Rating
Employee Rating

The service advisors were great and were there to help. I waited onsite for the repair to be completed and it didn’t take more than an hour. The one small criticism I had was that I had to call back about More

by SF6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase

September 09, 2025

Dealership Rating
Employee Rating

I love this dealership and have gotten many vehicles here. It is a great place. More

by stefaniechapla
Workmanship
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

They did everything they said they would in the time they promised. Can’t ask for more than that! More

by abailey2270
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 05, 2025

Dealership Rating
Employee Rating

DEPAULA WAS VERY HELPFUL WITH MY RECALL I WAS OUT WITHIN A HOUR OR SO ILL PASS IT ON THANK YOU SO MUCH AWSOME More

by Guitarkillr13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Lenny Farnam

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