Lenny Farnam
Lenny Farnam at DePaula Ford
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Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.8
673 Reviews
4.8

673 Reviews

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673 Reviews of Lenny Farnam

April 26, 2024

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He was friendly, professional, knowledgeable, and clearly communicates. Will be back for my next vehicle service. More

by holmesid85
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Recommend Dealer
Yes

April 26, 2024

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Don’t force people to write anything Don’t force people to write anything. Thanks More

by kellylisak
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Recommend Dealer
Yes

April 25, 2024

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They are always so pleasant to deal with and always get you in and out so quickly! More

by morgsheath
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Recommend Dealer
Yes

April 25, 2024

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Lenny was great! He is not only courteous and knowledgeable but he took the time explain exactly what was done! More

by Lkm
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Recommend Dealer
Yes

April 21, 2024

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It was a pleasure to work with Lenny in the service department. He kept us informed on the status of our vehicle and got us out within the time promised. More

by Elaine
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Recommend Dealer
Yes

April 21, 2024

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KEEP DOING WHAT YOU ARE DOING AND KEEP IT SIMPLE EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! More

by EDWARDFORD
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Recommend Dealer
Yes

April 20, 2024

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Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! More

by joshuamklein
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Recommend Dealer
Yes

April 20, 2024

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Great service, staff very friendly. The pick up drop off is a great courtesy. Thanks again More

by gixxerfan1000
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 18, 2024

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Employee Rating

They both handled MY impatience like professionals and resolved the issue expeditiously and vehicle was completed earlier than anticipated. More

by Gregg Mulgrew
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

April 18, 2024

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Employee Rating

Great Service and pick-up and return for service on a Saturday. Some confusion on tire replacement but will inquire to clear up what happened. More

by FREZZ638
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Recommend Dealer
Yes

Other Employees Tagged: Lenny, Farnam

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