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Justin Erwin
Justin Erwin at Tenvoorde Ford
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Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Justin Erwin

May 01, 2024

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Employee Rating

Justin Erwin went above and beyond Customer Service. The manager Kris was a stand up Dude! More

by jjluc57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane

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May 02, 2024

Tenvoorde Ford responded

Hi! We're glad Justin and Kris provided exceptional service. If you have any further feedback or need assistance, don't hesitate to let us know.

April 29, 2024

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no thanks no thanks no thanks no thanks no thanks no thanks no thanks no thanks. More

by mike@bzfire.com
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Recommend Dealer
Yes
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Apr 30, 2024

Tenvoorde Ford responded

Hi Mike, Thank you for your 5-star rating! We appreciate your feedback and are glad to have provided you with excellent service. If you have any questions or need further assistance, feel free to reach out.

April 27, 2024

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They lie and deceive potential customers to make a sale then do not care after the fact. More

by thejustincredible1
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: David Rodriguez, Mike Warren

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Apr 30, 2024

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 23, 2024

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Quick and friendly. Fair price and quick response from staff. Will be doing all my service here moving forward. More

by benjamin.quimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen, George Hartley, Jade Aanenson, Bob Aanenson, Sam Andreasen, Maddi Johnson, Tim Stueve

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Apr 24, 2024

Tenvoorde Ford responded

Thank you, Benjamin! We're thrilled to hear that you had a quick and friendly experience at Tenvoorde Ford. We look forward to taking care of all your service needs moving forward. See you soon!

April 22, 2024

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Employee Rating

The service staff were great and no complaints about them. The only complaint is your lack of signage for the quick lane. The set up/design doesn’t feel quick or easy. More

by PS
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Recommend Dealer
Yes
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Apr 23, 2024

Tenvoorde Ford responded

Hi! Thanks for your feedback. We're glad to hear that you had a positive experience with our service staff. We apologize for any inconvenience regarding the lack of signage for the quick lane. If you have any further comments or if there's anything else we can assist you with, please let us know.

April 21, 2024

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The people here always make me feel welcome & important! They have exceptional customer service! They always take care of my vehicle! More

by hibbisonm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Maddi Johnson, Tim Stueve , Alex Ladino

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Apr 22, 2024

Tenvoorde Ford responded

HI! We're thrilled to hear that you feel valued and well taken care of! Providing exceptional customer service is our priority, and we're here to ensure your vehicle needs are met. Let us know if there's anything else we can assist you with!

April 20, 2024

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As always my experience was awesome. They always treat me with respect and have quick service. More

by TONIASPANDE
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Recommend Dealer
Yes

Other Employees Tagged: Bob Aanenson

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Apr 21, 2024

Tenvoorde Ford responded

Hi! We're thrilled to hear that your experience at Tenvoorde Ford was awesome! Thank you for your kind words about our respectful treatment and quick service. We appreciate your continued support and look forward to serving you again in the future.

April 02, 2024

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Great Service and great people. Really like the service of coming to Camp Ripley to service vehicles. More

by aliciadecamp89
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Recommend Dealer
Yes
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Apr 02, 2024

Tenvoorde Ford responded

Hi Alicia! Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Tenvoorde Ford. We're glad that our service of coming to Camp Ripley to service vehicles was convenient for you. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business!

March 25, 2024

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You shouldn’t make us write a 15 word minimum review. Next time I won’t do the review More

by debbie.bledsoe
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Workmanship
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Recommend Dealer
Yes
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Mar 26, 2024

Tenvoorde Ford responded

Thank you for your 5-star rating, Debbie! We appreciate your feedback and are thrilled to hear about your positive experience with us at Tenvoorde Ford. If you have any further comments or questions, feel free to reach out.

March 24, 2024

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Employee Rating

Service and quick lane are great. Tenvoorde Ford as a whole, don't trust them. More

by thejustincredible1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Warren, Taylor Wobschall, Tim Stueve

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Mar 26, 2024

Tenvoorde Ford responded

We appreciate your feedback and are sorry to hear about your overall experience. Our sales team strive to provide excellent service, and we apologize if your experience with the dealership fell short of expectations. If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to Craig Schaefer at cschaefer@tenvoordeford.com. We value your feedback and hope to address any issues you may have.

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