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Justin Franchow
Justin Franchow
Technician
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
11 Reviews
11 Reviews
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11 Reviews of Justin Franchow
February 28, 2026
This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my time going back-and-forth. This was ridiculous. More
by jimkoos
Verified CustomerOther Employees Tagged: Jared Benjamin, Vivian Montes
January 30, 2026
The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. More
by rbarica
Other Employees Tagged: Brett Robinson, Rossi Yerage, Dillon Jones, Gardner Cook, Kyle Jeffrey, Brian Black, Garret Olson
August 28, 2025
Went in; waited 3 hours for my service. It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Merc It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Mercedes did this to me last time) More
by humanbeanmom
Other Employees Tagged: I think the guy I marked was the guy who checked me in and out
April 29, 2025
Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More
by TANNIEHYDE
February 04, 2025
Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service Appreciate comfortable surroundings. Everyone seemed to care about providing good service More
by tandcdietz9
Other Employees Tagged: Angela Heaps, Mickey Dailey, Jared Benjamin, Braiden Draper, Denice Jeffrey, Arleigh Carpenter , Brandon Haynes
February 04, 2025
Excellent service and quality, and good communication and enjoyable that is all of it good bye enjoyable that is all of it good bye More
by LAPPE
Other Employees Tagged: Dave Bennion, Rossi Yerage, David Laccoarce, Mickey Dailey, Cameron Telford, Jared Benjamin, Braiden Draper, Brian Black, Arleigh Carpenter
January 30, 2025
Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! More
by SCOTTPMMR
Other Employees Tagged: Angela Heaps, Mickey Dailey, Kyle Jeffrey, Jared Benjamin, Braiden Draper, Denice Jeffrey, Jason McDonough, Arleigh Carpenter , Brandon Haynes
December 19, 2024
Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 More
by MLJenksBluecorn2008
Other Employees Tagged: Rossi Yerage, Cameron Telford, Jared Benjamin, Braiden Draper, Jason McDonough , Star Castenada, Justin Franchow, Ryan Landis
July 07, 2024
JUSTIN and BRAIDEN were both professional and EXTREMELY EXCEPTIONAL in everything that they were involved with!!!! EXCEPTIONAL in everything that they were involved with!!!! More
by xavonne
Other Employees Tagged: Braiden Draper , Justin Franchow, JUSTIN my PHENOMENAL mechanic on BOTH vehicles
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