Justin Ledbetter

Heritage Mazda Bel Air made leasing my new CX-5 an easy and comfortable experience from start to finish. Everyone was incredibly friendly and welcoming, but Chris deserves special mention — he spent a lot and comfortable experience from start to finish. Everyone was incredibly friendly and welcoming, but Chris deserves special mention — he spent a lot of time with me late into the night during pickup, patiently answering every question, walking me through all the features, and making sure I was completely happy before I drove off. That kind of dedication really stood out. Justin was excellent throughout the process — responsive, straightforward, and low-pressure. When he couldn’t be there for pickup, Chris and Josh stepped up seamlessly. Cassandra in finance was fantastic too — knowledgeable, funny, and made everything crystal clear. I felt completely comfortable with the entire team. Justin even called the next day to congratulate me and thank me for trusting them, which was a nice personal touch. This was THE BEST dealership experiences I’ve had — professional, friendly, and genuinely caring. Highly recommend Heritage Mazda Bel Air! More

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Ken is everything you want in a salesman. He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. The He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. There was literally no pressure to do anything at all. I came in with the plan of possibly driving out of there dealer with a new set of wheels. Ken made that possibility my reality. I’m almost a week into my driving experience and I could not be happier. The very next day after my purchase, Ken messaged me and asked how i liked the new whip. I told him; “i don’t like it… I love it” This 2026 Mazda 3 Turbo Premium Plus is the ultimate Dad-mobile and I could not be happier with my experience with Ken, and the entirety of the Mazda team that made this purchase possible. More

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This is the third vehicle we have purchased from Heritage Mazda of Belair. Each time we had excellent service. The Staff is friendly, knowledgeable and very accommodating. They listen to your needs of the Mazda of Belair. Each time we had excellent service. The Staff is friendly, knowledgeable and very accommodating. They listen to your needs of the vehicle you would like, as well as respecting your financial position. They work hard to sell you the vehicle in your price range. And are honest if they can’t make it work. If they don’t have the car you want on their lot or at another Heritage, they go outside to find the perfect car for you. Which is exactly what they did for us this time. Our Salesman Paul was extremely kind and patient. He went over every inch of the car and technology with me and invited me back if I have questions. Then called the next to thank us and ask if we had any questions. The Financial person was excellent. My only thing I wish is that we didn’t have to wait so long to get that final piece taken care of. In the end I highly recommend Heritage Mazda if Belair. More

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Steve “jet ski” made the entire process trade and buying process very easy. I had an odd situation and he made everything very easy and fast. Highly recommended!!! process very easy. I had an odd situation and he made everything very easy and fast. Highly recommended!!! More

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"Shoutout to Angela in finance—absolute superstar! Made the financing process incredibly easy, transparent, and hassle-free. Explained everything clearly, got me an excellent rate, and never pushed un Made the financing process incredibly easy, transparent, and hassle-free. Explained everything clearly, got me an excellent rate, and never pushed unnecessary extras. A true professional who made my car-buying experience a 10/10. Thank you!" More

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Everything and everyone were absolutely fantastic! I had a great experience working with Ken, he was wonderful to work with, a very plesent person to work with. I love Heritage Mazda of Bel Air an I had a great experience working with Ken, he was wonderful to work with, a very plesent person to work with. I love Heritage Mazda of Bel Air and it is the only dealership I have purchased from in the last 20 years. More

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Outstanding service all around, the entire team went far and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversatio and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversation to delivering the vehicle which I was about 100 miles away from. I can not thank this team enough for the all around service they provided, I’m astonished for what they pulled off to get this vehicle to me all in the same day. If this were a ten start scale I would ask for more stars to be provided to really give this team their respect. Thank you very much 🙏. More

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Very responsive and great to work with Ken. I would highly recommend this dealership to others. I would highly recommend this dealership to others. More

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Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up with me afterwards to say that I could contact him if I had any questions about the car. More

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Everyone who helped was super nice and supportive with my first time buying my own car! first time buying my own car! More

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