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Justin Lingao
Justin Lingao at Norm Reeves Hyundai Superstore
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Justin Lingao | Page 2

Service Director

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.6
48 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

4.6

48 Reviews

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48 Reviews of Justin Lingao

May 09, 2024

Dealership Rating
Employee Rating

It's a great convenient close to my house and the folks there are very professional. More

by Gonsalves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

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May 10, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you found our location convenient and our team professional. We appreciate your support and look forward to serving you again in the future.

April 25, 2024

Dealership Rating
Employee Rating

Good service would recommend to all my family. Always good never had any issues here More

by gohnesorgen2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zohaib Saleem, Khalid Bashir, Bill Stephens, Jalil Bashir, Mike Monji, Cesar Medina, Hemanshu. Bagga

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Apr 26, 2024

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with us. If you ever need anything in the future, don't hesitate to reach out.

April 21, 2024

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Employee Rating

Very friendly and helpful staff. My car was ready when it was promised. All work was explained in detail. More

by Chesh5150@gmail.com
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Recommend Dealer
Yes
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Apr 24, 2024

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our team. If you ever need anything else, don't hesitate to reach out. Safe travels!

April 17, 2024

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Excellent customer service! Professional, caring. They make you know that you matter. Love it, love it. More

by prayznhimnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saeed Naderi, Miguel Gonzalez, Hemanshu. Bagga

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Apr 18, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 09, 2024

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Employee Rating

The dealership's service area seems to be managed well by Heman. I bought my car at this dealer in 2015 More

by Vticker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga , Mohamed Jabar

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Apr 11, 2024

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Heman and our service team! We're glad to hear that you had a great buying experience with us in 2015. We appreciate your support and hope to continue serving you in the future.

April 09, 2024

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Employee Rating

Done super fast, didn’t have to wait long, nice customer service, and my car was taken car of properly More

by Hinaheni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

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Apr 11, 2024

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your car service! We're thrilled to hear you had a positive experience and that your car was well taken care of. Looking forward to serving you again in the future!

April 04, 2024

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Employee Rating

They left tools in my car, the blue number was still on my windshield and they did not provide an update as to how long it would take. It was over 3 hours before my regular tune up was completed. More

by Kritynnelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 09, 2024

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience caused during your visit. Your feedback is valuable, and we'll address these issues to ensure a smoother experience in the future. Thank you for bringing this to our attention. If you would like to discuss this or provide further feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

March 29, 2024

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Very good service, the people that work there are very knowledgeable at what the do More

by stephenreed63
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 01, 2024

Norm Reeves Hyundai Superstore responded

Thank you for the kind words, Stephen! We're happy to hear that your time with us was worthy of five stars!

March 22, 2024

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Employee Rating

After calling (which was recommended), to give time I would be picking up my car, I had to wait more then 20 minutes. The time before when I had my car serviced I had to wait 45 minutes. Not happy about More

by Mommykins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

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Mar 26, 2024

Norm Reeves Hyundai Superstore responded

We apologize for the inconvenience you experienced during your recent visits. We value your time and will work diligently to ensure prompt service in the future.

February 26, 2024

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Employee Rating

This was my first maintenance on my new car involved oil change and tire rotation. I was losing air pressure in one tire asked them to check the tire for leaks etc., they told me nothing wrong with the tire More

by janis.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 27, 2024

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience you experienced. We'll use your feedback to improve our service and ensure thorough inspections in the future. If you have additional feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

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