Justin Mauer | Page 2

Rich and dacota provided excellent service in every aspect that includes price and service bless them aspect that includes price and service bless them More

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I contacted this dealership about the new Hyundai Ionic 5. I was forwarded to no less than three individuals, the last indicating that several vehicles were in stock but I would not be allowed to drive th 5. I was forwarded to no less than three individuals, the last indicating that several vehicles were in stock but I would not be allowed to drive the vehicle unless I could offer reasonable assurance I intended to buy it. I countered that I could not offer such a guarantee until I drove the car and judged its suitability, to which he responded that the dealership could not allow "just anyone off the street" to drive the car since they were so "rare." I responded that I had no intention of buying a vehicle I hadn't driven, and concluded the call as he accused me of having misinterpreted his words. I contacted GM, Rick Trinkl, in whose absence GSM, Justin Mauer, responded. He indicated the salesperson with whom I spoke, while new and lacking finesse, had correctly reported the dealership's policy of not allowing test drives of the Ionic 5 unless a prospective customer was judged a bonafide buyer. Although the dealership had in stock one vehicle they were using for test drives, they reserved the right to screen who actually drives it. I responded that this impressed me as counterintuitive, as someone who had never driven an EV may be converted if only he was afforded an opportunity to drive one. My sense was that I was wasting my time making this observation. I have since contacted another Hyundai dealer whose reception was far more professional and appreciative. More

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Very good buying experience. Was easy and stress free. Kyle was friendly and helpful. Will return to Larry H Millet again for our next car. Kyle was friendly and helpful. Will return to Larry H Millet again for our next car. More

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Patrick Franso was extremely competent salesmen. He made sure that the car was exactly what my sister needed. I appreciate all the time he spent making sure everything was good. Thank you for your servic sure that the car was exactly what my sister needed. I appreciate all the time he spent making sure everything was good. Thank you for your service. Diane Grim More

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I came to this dealership because one of my family I came to this dealership because one of my family members said it was the place to go for a good experience I will Never go back especially with I came to this dealership because one of my family members said it was the place to go for a good experience I will Never go back especially with my kids. I wasn’t helped by anyone I was ignored by most of the staff. I kept watching people walk right passed me into this room only for employees so I sat patiently outside waiting for someone to assist me. As I sat with my son I listened to vulgar talk of men. I will spare everyone the details but I am writing this to let everyone know the man in charge as I found out after asking is the one saying horrible things about his genitalia to his staff members and everyone is laughing while people can here you right outside the door. DO NOT BRING YOUR CHILDREN HERE !!! DO NOT GO NEAR THESE PEOPLE. I could only imagine what else I would have heard if I hadn’t just got out as fast as I could. More

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So, for me, purchasing a vehicle has always been a stressful endeavor as I carry negative bios based on prior experiences. To play devil's advocate, I am skeptical by nature and expect to be "ripped o stressful endeavor as I carry negative bios based on prior experiences. To play devil's advocate, I am skeptical by nature and expect to be "ripped off" sort of speak. Yes, everyone generally starts off helpful and pleasant as expected when entering the sales process but then everything changes when you hit the bargaining table. In short, this was not my experience despite my preconceived notions and expectations. Throughout the bargaining process, everything was kept extremely transparent and easy to understand. Furthermore, 15 to 20 minutes after we had already agreed to a final price/monthly payment Pat and Jeff actually came back with a lower payment then agreed to despite not being prompted to do so. They literally freely elected to give me a better deal as a direct result of working with Justin, the manager on duty at the time. Never have I experienced nor expected such an outcome post final price agreement. The "why" to this I can only presume is based on this dealership's internal management style, no-pressure approach, and overall commitment to changing the car buying experience. This is the type of customer service I thought had died a long time ago but indeed I stand corrected. I love my 2022 G70 & would recommend Larry H Miller Peoria to anybody, seriously! Yes, I know there are plenty of fake reviews and incentivized claims out there but not me, not this review, I literally would not have the time nor desire to jot all this down if I wasn't anything other than thoroughly impressed and pleased with my purchase, cheers! More

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As someone who just bought a premium vehicle, I highly recommend this dealership to anyone considering buying a new vehicle. Also ask for Nick he won’t do you wrong. recommend this dealership to anyone considering buying a new vehicle. Also ask for Nick he won’t do you wrong. More

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Everyone was such a pleasure to work with!! Great experience here : ) Justin & Coach were so helpful …. Very excited to drive our new car… will shop here again ! experience here : ) Justin & Coach were so helpful …. Very excited to drive our new car… will shop here again ! More

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My husband and I went to Larry H. Miller Hyundai to purchase a new SUV and went specifically looking for Chris Dipiro. He helped us with our last purchase and did such a dynamic job, that we went strai purchase a new SUV and went specifically looking for Chris Dipiro. He helped us with our last purchase and did such a dynamic job, that we went straight to him again this time. Once again, he took such good care of us! He knows his product so well. He was professional, thorough, and cared about our comfort, questions, and concerns. He makes the buying process as easy as possible and talks to you more like a knowledgeable friend than a salesman. You won't regret going to Larry H. Miller Hyundai, purchasing a car there, or using the professional services of Chris Diprio. The entire staff there is just a cut above. More

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This is a professional and outstanding dealership. Chris Dipiro is the most knowledgeable salesman we've ever encountered and we've encountered many over the years. He knows the details of every car he sell Dipiro is the most knowledgeable salesman we've ever encountered and we've encountered many over the years. He knows the details of every car he sells without having to look anything up. He is easy-going, respectful, and has a great sense of humor. He made my wife and I feel so comfortable and even laugh several times. He went out of his way to take care of us when we were hungry and even bought us lunch from Giordano's! He really treats his customers right and took his time going over the features of our new vehicle after we purchased it. I'm picky about salesmen and have walked away from many. I'm too old for their dishonesty, games, and pressure tactics. But Chris is nothing like this. In fact, no one at Larry H. Miller Hyundai is like this. They are all honest and respectful and they don't play games. Chris, especially, is so good at what he does and has treated us so well that this is the second vehicle we have bought from him and he will always be our Hyundai salesman. We just love the guy! Larry H. Miller's whole team on Bell Rd. is professional and respectful. That's why we will return again and again. Thanks Chris! More

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