Justin Menzies

Justin was very helpful and knowledgeable. The rest of the staff were also very helpful and pleasant. The rest of the staff were also very helpful and pleasant. More

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Wonderful people with whom to deal. Discounts and helpfulness with getting the complex technology set up was good. Discounts and helpfulness with getting the complex technology set up was good. More

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Angel was a fantastic salesperson! He is so personable, helpful, and extremely knowledgeable about Volvo and all cars. Buying a car from him was the best experience we have every had He is so personable, helpful, and extremely knowledgeable about Volvo and all cars. Buying a car from him was the best experience we have every had with this type of purchase. More

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The customer service is always great , wait time reasonable . It’s never an issue scheduling appointments reasonable . It’s never an issue scheduling appointments More

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I contacted Jacob, as he had assisted me in the past, per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended u per my interest in a new vehicle, which is no longer available. He soon got back in touch with me about a used model to consider instead. I ended up buying that vehicle, and appreciate the heads up Jacob provided, as the specific vehicle I was seeking was hard to find. There were some glitches after I received the vehicle, and Justin in service took charge and handled resolution. He was very proactive, kept me informed about the progress, and personally ensured the issue was resolved. More

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Excellent service! From beginning to the end of the appointment I was kept aware of what was going on. From beginning to the end of the appointment I was kept aware of what was going on. More

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Great, friendly service from sales to maintenance. They have always accommodated my demanding work schedule to fit me in and provide a loaner car. They have always accommodated my demanding work schedule to fit me in and provide a loaner car. More

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Peter was great and very knowledgeable of the product he sells. Staff was great and very friendly. 2nd car I bought there and will continue to go back. sells. Staff was great and very friendly. 2nd car I bought there and will continue to go back. More

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Justin's proactive approach in bringing a critical matter to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action he takes, always making sure that his clients’ needs are met with urgency and care. Justin’s ability to identify problems early, paired with his strong communication skills, make him an invaluable member of the Silver Spring Volvo team. His dedication not only contributes to the smooth running of operations but also strengthens their reputation for outstanding customer service. Also, to Noah, Thank you so much! I absolutely love my new Volvo! Your quick response and helpful assistance made all the difference. I really appreciated how promptly you helped me transition to my new car. It was a smooth and seamless process. It’s clear that you’ve built an excellent team at Silver Spring Volvo. I’m incredibly grateful for the top-notch service and care I received. Thanks again for everything! More

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This was the first time I have taken my Volvo for servicing. Justin Menzies, the service advisor, make the process easy and painless. He even hipped me to some accessories that I wasn’t aware of that servicing. Justin Menzies, the service advisor, make the process easy and painless. He even hipped me to some accessories that I wasn’t aware of that was hidden in my car. All around great experience!! More

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