Justin Payne

They use Ford parts and fluids for the oil change. It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment and oil treatments. Users guide doesn't say use it but the service department does. More

by JIMMYHENNESEY Verified Customer Verified Customer

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So far they have been very polite and receptive to anything I have said. I really appreciate the hospitality and efficiency. anything I have said. I really appreciate the hospitality and efficiency. More

by SAIGEHAWK Verified Customer Verified Customer

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Justin did a great job helping make sure I was getting the correct service at Metro Ford. the correct service at Metro Ford. More

by bobbyh17 Verified Customer Verified Customer

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These guys make sure you are well taken care of and thoroughly explain what exactly is needed. thoroughly explain what exactly is needed. More

by jeremiahht Verified Customer Verified Customer

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Easy to schedule service and fast turnaround. Highly recommended. Techs are always very helpful and courteous. Highly recommended. Techs are always very helpful and courteous. More

by jbryan67 Verified Customer Verified Customer

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Had an oil change. They did a good job. Waited at the dealership while they did the work They did a good job. Waited at the dealership while they did the work More

by landkh Verified Customer Verified Customer

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we have owned our ford for 10 months we had it in the service center twice for oil changes, both time i was able to schedule on line and got right in the service department people are very professional w service center twice for oil changes, both time i was able to schedule on line and got right in the service department people are very professional will continue using Metro Ford for the life time of my car. Thanks, Steven More

by steven.ratliff66 Verified Customer Verified Customer

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I have had a relationship with this dealer for a number of years now and the service is the same as when I first came to know of that location. of years now and the service is the same as when I first came to know of that location. More

by LLINCOLN85 Verified Customer Verified Customer

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They will sell you a vehicle that will break down after their service department touches it for an oil change. They will sell you a bad car and have no remorse. These people do not care, do not waste your their service department touches it for an oil change. They will sell you a bad car and have no remorse. These people do not care, do not waste your time. These people will sell a warranty that will not cover anything also. They know the loopholes and how to get around the lemon laws, watch out and bring a mechanic More

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Very prompt with my service and explained everything, answered all my questions. Also looked up my recall notice and gave me information on what to do next. answered all my questions. Also looked up my recall notice and gave me information on what to do next. More

by karenmcgill57 Verified Customer Verified Customer

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