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Vincent Willis

Overview Reviews (10)

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Vincent Willis

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Vincent Willis

Finance Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.9

10 Reviews

Overview Reviews (10)

4.9

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Vincent Willis

May 13, 2024

Dealership Rating

Employee Rating

Great. A a a a a a a a a a a a a a a A a a a a a a a a a a a a a a More

by AN

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Mahsetky

Helpful 0

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May 15, 2024 -

Metro Ford of OKC responded

Thank you!

May 10, 2024

Dealership Rating

Employee Rating

Brian was really personable, and easy to deal with. My only issue was upon delivery he wasn’t as knowledgeable about the vehicle itself. Garage door openers he told me just to “YouTube” it. When spendi My only issue was upon delivery he wasn’t as knowledgeable about the vehicle itself. Garage door openers he told me just to “YouTube” it. When spending $75k on a vehicle, I expected a little more. Overall good buying experience, but that part kind of let me down. More

by BARTON1224

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juaquin Blanco, Brian Benson

Helpful 0

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May 10, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, BARTON1224. We're glad to hear that you had a generally positive buying experience with Brian. We apologize for any inconvenience regarding the knowledge gap on the vehicle specifics. We appreciate your input and will use it to improve our service. If you have any further questions or concerns, please don't hesitate to reach out.

May 09, 2024

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Employee Rating

Charles Waddle was great to work with. He was knowledgeable and took time to show me all the features of my new truck. He was knowledgeable and took time to show me all the features of my new truck. More

by kyle l

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charles Waddle

Helpful 0

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May 10, 2024 -

Metro Ford of OKC responded

Thanks for letting us know, Kyle! We're glad to hear that Charles provided you with a great experience and ensured you were well-informed about your new truck's features. Enjoy your new ride!

April 23, 2024

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Employee Rating

Ellsworth Speight and the whole team at Metro Ford of OKC did an amazing job of meeting me where I needed and wanted to be, both with my trade-in and my new vehicle (my DREAM truck, no less!). There was hagg did an amazing job of meeting me where I needed and wanted to be, both with my trade-in and my new vehicle (my DREAM truck, no less!). There was haggling, naturally, but it was good-natured, respectful, and they honored everything about the "internet price", even though I ended up using private financing. Another thing to keep in mind--Ellsworth did all this on his day off. Just helping the team out. It was an amazing and surprisingly quick experience. They've got my business for a long time comin'! More

by Jeff Vogel

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Martha Ortiz, Ellsworth Speight

Helpful 0

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Apr 24, 2024 -

Metro Ford of OKC responded

Thank you, Jeff Vogel, for sharing your fantastic experience! We're thrilled to hear that Ellsworth Speight and our team at Metro Ford of OKC went above and beyond to meet your needs, from your trade-in to your dream truck. It's great to know that our haggling was respectful and that we honored our commitments, even with private financing. We appreciate Ellsworth's dedication, even on his day off, and we're delighted that your experience was both amazing and quick. We look forward to serving you for many years to come!

April 16, 2024

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Team of professionals. Never felt pressured and feel like I got a very reasonable deal. Never felt pressured and feel like I got a very reasonable deal. More

by CHRIS_STANGLE

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Billy Haycraft

Helpful 0

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Apr 17, 2024 -

Metro Ford of OKC responded

Thank you, Chris! We're thrilled you had a positive experience with our professional team and found our deal reasonable. We aim to make every interaction pressure-free. If we can be of further assistance, please let us know.

April 11, 2024

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Employee Rating

Purchased a new raptor and quickly noticed damaged, this man did the right thing and traded out the truck for an identical non damaged unit. He earned my return business. Thank you Vincent and OKC Metro For man did the right thing and traded out the truck for an identical non damaged unit. He earned my return business. Thank you Vincent and OKC Metro Ford. More

by kiefernathan

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Vincent Gates

Helpful 0

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Apr 12, 2024 -

Metro Ford of OKC responded

Thank you for sharing your experience, Kiefernathan! We're glad to hear Vincent and OKC Metro Ford took swift action to address the issue with your new Raptor. Providing excellent service and ensuring customer satisfaction is our top priority. We look forward to welcoming you back for your future automotive needs. Safe travels in your new truck!

April 09, 2024

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Employee Rating

No pressure sale. Charles Waddle was very informative and helpful on selecting our new truck. Charles Waddle was very informative and helpful on selecting our new truck. More

by Chessman

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Charles Waddle

Helpful 0

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Apr 11, 2024 -

Metro Ford of OKC responded

We're delighted to hear that you had a positive experience with Charles, Chessman! Providing informative and helpful service without pressure is what we aim for. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!

March 16, 2024

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Friendly customer service, I was in and out with a new car very quickly highly recommend going here to get a new car. car very quickly highly recommend going here to get a new car. More

by Straybrother

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Johnny Mahsetky

Helpful 0

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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, Straybrother! We're glad to hear that you had a positive experience with our friendly customer service and were able to get your new car quickly. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

March 13, 2024

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Employee Rating

Referred by a friend and treated like family. Johnny was absolutely the best! Tooke care of all of our questions, was far more patient than any salesman I've met at any other dealership, and made Johnny was absolutely the best! Tooke care of all of our questions, was far more patient than any salesman I've met at any other dealership, and made it feel like red carpet customers. Absolutely wonderful. More

by torres_noah

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Mahsetky

Helpful 0

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Mar 18, 2024 -

Metro Ford of OKC responded

Thank you, torres_noah! We're thrilled to hear that you felt like family during your visit and that Johnny provided you with exceptional service. Taking care of our customers' questions with patience and making you feel like red carpet guests is what we aim for. We appreciate your feedback and your friend's referral. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future!

March 04, 2024

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Employee Rating

Awesome experience. Was able to make deal over phone and they brought the new truck to me. The best experience Ive ever had buying a vehicle. Top notch Was able to make deal over phone and they brought the new truck to me. The best experience Ive ever had buying a vehicle. Top notch More

by KGRAVITT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincent Gates

Helpful 0

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Mar 07, 2024 -

Metro Ford of OKC responded

Thank you, KGRAVITT! We're thrilled to hear that you had an awesome experience with us and that we could make the process convenient for you by delivering the new truck. Your satisfaction is our top priority, and we're grateful for your kind words. If you ever need anything else or have any questions, feel free to reach out. We're here to help!

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