1 Review
Write a Review1 Review of Justin True
August 01, 2025
I had a very disappointing and frustrating experience at Nissan of Naples. I fell in love with a 2018 Nissan Rogue SL—fully loaded, low miles, and in excellent condition. I was told I could be approved with Nissan of Naples. I fell in love with a 2018 Nissan Rogue SL—fully loaded, low miles, and in excellent condition. I was told I could be approved with a co-signer. My grandmother, who has an 800 credit score, agreed and I provided all her info. They claimed her credit was frozen, even after I confirmed it was unfrozen and gave proof. They stalled for days, kept me hanging, then finally told me I was approved and to come in and sign paperwork. When I got there, they clapped, congratulated me, and showed me the car again—but then suddenly said my co-signer had to sign in person (even though they previously said e-signing was fine). Then they tried to talk me into a 2025 model with fewer features, saying the interest rate on the 2018 was too high and they were “just looking out for me.” They even told me I could pick any car on the lot, even a brand new one, and they’d match the monthly payment and total price from the 2018—then said, “We just have to play with the numbers.” That made everything feel like a scam. After all that, they came back and said I wasn’t approved—despite days of saying I was. I wasted three full days and left without a car. Unprofessional, misleading, and incredibly disappointing. I would not recommend this dealership. Don't trust them! More
Other Employees Tagged: Victoria Machado , Tyson