KR Regmi

I highly recommend Kenny Froisy and the team at DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He also kept me well informed along the way about timing and next steps. This was the fifth vehicle I have purchased from DeMontrond Mazda and it was a pleasure working with Kenny again. More

Helpful 1

Report | Print

I have been going to DeMontrond Mazda before it became DeMontrond Mazda. I have bought several new vehicles over the years from Kenny who has always been a fantastic salesman, not too pushy & always work DeMontrond Mazda. I have bought several new vehicles over the years from Kenny who has always been a fantastic salesman, not too pushy & always worked hard to get me everything I wanted. This past Saturday, I was on my way to show houses when I noticed the wrench had came on in my car letting me know it was time to get the oil changed. I pulled in without an appointment, but they made time for my car. I told them I was in a huge hurry so they even push a rush on it so that I was in and out so quickly. I even got a video of what was being done to my car. They have always take care of me & all my family members that have also bought from Kenny. We all really appreciate the great service & the kindness they always deliver even when your in a huge rush they cater to your every need!!! Love this dealership & everyone that works there! BEST SERVICE EVER!!!! More

Helpful 2

Report | Print

If I could give this dealership a zero star I would! Absolutely the worst dealership I have Ever been to! We made a deal on a car I turned my car in at another dealership due to my lease being almost Absolutely the worst dealership I have Ever been to! We made a deal on a car I turned my car in at another dealership due to my lease being almost up we then took a cab to Mazda in Webster to get the car we agreed on. Found out once we got there that the sales person made a mistake on our offer so that offer was off the table I left with no car at all now no apology. We then had to get a ride back home 45 min away we were made another offer which I called about. I received a call back stating that the offer and the car was still available and he would call me back. I received no call back I then finally got a email response after I requested information on the offer wanting to know what was going on explaining that I never got the return call that was supposed to happen two days prior I was then told that car was sold!! So again no car! I was then asked if I wanted a quote on another car I told them yes was told they would get back to me on a quote on that one again no call back! They could careless to the fact that due to there mistake I have no car at all now I would never recommend anyone going to this dealership. More

Helpful 0

Report | Print

KR is very efficient and easy to work with. apparently there were only 3 Mazda3’s in the state of Tx matching my specifications and he found one and had it driven down from 100 miles away all in the same there were only 3 Mazda3’s in the state of Tx matching my specifications and he found one and had it driven down from 100 miles away all in the same day! He communicated with me along the way (via text mainly since that was my preferred method). When I arrived to the dealership he greeted us at the door, offered water and made us feel very comfortable. He had the car outside already detailed and ready to go! The gas tank was on empty but service ppl gone so he reimbursed me via PayPal for my tank of gas. He was patient with me during the whole process (I’m a very IMPATIENT person!), and he just seems like a very kind, no BS person. He is a great salesman and out of all the salesman that I was communicating from different dealerships, he was the one that got the job done and it was really a smooth process. I’m very pleased with my experience! And I love my new car! More

Helpful 0

Report | Print