Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kaitlyn Mccartan
Kaitlyn Mccartan at Spitzer Volkswagen Amherst

Kaitlyn Mccartan

Service Adisor

Spitzer Volkswagen Amherst

160 North Leavitt Road
Amherst, OH 44001

not yet
rated
4 Reviews
not yet
rated

4 Reviews

Write a Review

4 Reviews of Kaitlyn Mccartan

October 22, 2025

Dealership Rating
Employee Rating

There were two screws left behind and I don't know where they go bit of a concern I called and left a message but try to have heard anything back More

by Clayboytrucking
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Mccartan

Report | Print
Oct 23, 2025

Spitzer Volkswagen Amherst responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 17, 2025

Dealership Rating
Employee Rating

The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro, Luke Ratz, Shawn Van Antwerp

Report | Print
Oct 17, 2025

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

Dealership Rating
Employee Rating

Did what was necessary . Have an. Opinion I trusted.Mary very helpful! Jason was also helpful in a stressful situation! More

by WSMITH8397
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: * *, Gregory Kerro

Report | Print
Oct 03, 2025

Spitzer Volkswagen Amherst responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Dealership Rating
Employee Rating

Good customer service, very helpful with all my questions and response's. Specially the gentleman and lady that help me with my concerns. More

by Frank Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Ratz

Report | Print
Oct 04, 2025

Spitzer Volkswagen Amherst responded

Thank you, Frank, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dealership Inventory (104 Vehicles)

new 2026 Volkswagen Atlas car
2026 Volkswagen Atlas
new
Opal White exterior
FWD
Not Priced
View Details
new 2025 Volkswagen Tiguan car, priced at $35,019
2025 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
$35,019
View Details
used 2021 Volkswagen Jetta car, priced at $17,348
2021 Volkswagen Jetta
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$17,348
View Details
new 2025 Volkswagen Taos car, priced at $27,998
2025 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
$27,998
View Details
new 2025 Volkswagen Taos car, priced at $26,153
2025 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$26,153
View Details
new 2026 Volkswagen Atlas Cross Sport car
2026 Volkswagen Atlas Cross Sport
new
Opal White Pearl exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory