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Kaity McCollum

Overview Reviews (64)

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Kaity McCollum

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Kaity McCollum

Service Advisor

Newton Chevrolet of Russellville

452 Hopkinsville Road
Russellville, KY 42276

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4.8

64 Reviews

Overview Reviews (64)

Dealership Experience

2 yrs, 2 mos

Industry Experience

5 yrs, 9 mos

4.8

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Kaity McCollum

April 08, 2024

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Employee Rating

No problems everyone was easy to work with. Vehicle was on time when it came to pickup. Vehicle was on time when it came to pickup. More

by Guy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dalton Ellis

Helpful 0

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Apr 08, 2024 -

Newton Chevrolet of Russellville responded

Thank you so much, Guy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Newton Chevrolet of Russellville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 31, 2024

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Employee Rating

Marissa was very nice to deal with. Answered all my questions promptly. I would definitely recommend anyone to go in and see her if you’re needing a new vehicle or used. I had a coolan Answered all my questions promptly. I would definitely recommend anyone to go in and see her if you’re needing a new vehicle or used. I had a coolant leak within 400 miles of buying a used truck from them, and they gladly Took care of the problem for me. Very professional. More

by S.PORTER

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Adwell, Marissa Evans, Greg Weir

Helpful 0

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Apr 02, 2024 -

Newton Chevrolet of Russellville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Marissa! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 28, 2024

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Excellent service, didn’t feel pressured, very accommodating and helpful. They all went above and beyond to help us find exactly what we wanted. accommodating and helpful. They all went above and beyond to help us find exactly what we wanted. More

by Brian/Louevennie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Weir, Josh Adwell, Shelby Hogan, Marissa Evans, Greg Weir

Helpful 0

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Mar 30, 2024 -

Newton Chevrolet of Russellville responded

Brian, here at Newton Chevrolet of Russellville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 11, 2024

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Got me in and out quick. Loved I could get oil changed on a Saturday. Loved I could get oil changed on a Saturday. More

by kkcarter32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Rich

Helpful 0

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Mar 11, 2024 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

March 09, 2024

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They are very accommodating, friendly, and efficient. I am impressed that they text with me and keep me updated I am impressed that they text with me and keep me updated More

by CNCRISCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful 0

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Mar 11, 2024 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

March 05, 2024

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Employee Rating

We were well pleased with the service we received. The staff was friendly and kept us informed. The staff was friendly and kept us informed. More

by ajhendrix

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dalton Ellis

Helpful 0

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Mar 05, 2024 -

Newton Chevrolet of Russellville responded

We are very happy to hear Kaity provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2024

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Employee Rating

The dealership was kind and made sure I had all my questions answered. My sales lady was amazing in knowing about my car and make sure I was making the correct choice in purchasing my car. They took questions answered. My sales lady was amazing in knowing about my car and make sure I was making the correct choice in purchasing my car. They took time to put me in the right car with the right payment we have bought two from here and will continue to be a return customer More

by johnathanbuchanan97

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Steven Weir, Josh Adwell, Marissa Evans

Helpful 0

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Jan 27, 2024 -

Newton Chevrolet of Russellville responded

Thank you, Johnathan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 01, 2024

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Employee Rating

Katie is always nice and so helpful. I always have a great experience when at Newtons. I always have a great experience when at Newtons. More

by FEO2_73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 01, 2024 -

Newton Chevrolet of Russellville responded

Thanks for sharing about your experience with Newton Chevrolet of Russellville. Kaity and our team appreciate your business and hope to see you again soon!

December 21, 2023

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Employee Rating

It was a great service experience for my Ram 1500 and I’ll certainly be back! I’ll certainly be back! More

by tim68rich

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful 0

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Dec 21, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for choosing Newton Chevrolet of Russellville. Please don't hesitate to reach out if you need anything else. We're always happy to help.

December 13, 2023

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Employee Rating

Everything was great! !! Friendly was asked if I needed any. Had a water left in my car.. thank you !! Friendly was asked if I needed any. Had a water left in my car.. thank you More

by christymorgan1104

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dalton Ellis, Nick Skaggs

Helpful 0

Report | Print

Dec 13, 2023 -

Newton Chevrolet of Russellville responded

Christy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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Kaity McCollum

Service Advisor

Newton Chevrolet of Russellville

64 Reviews of Kaity McCollum

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