Kam Wong
Kam Wong at Ken Ganley Kia Alliance

Kam Wong

Sales Manager

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.8
25 Reviews
4.8

25 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

Languages Spoken

Cantonese Cantonese

Malay Malay

25 Reviews of Kam Wong

May 02, 2025

Dealership Rating
Employee Rating

Awesome service as always! ! They always have a smiling face and explain everything so I have no questions More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

Josh Haney has done it again! This is our third vehicle purchase with Josh. He never disappoints! Hands-down, the best representative we have ever dealt with. Keep up the good wor More

by Bethagarner6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Haney, Steven Holodnak

Apr 28, 2025

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2025

Dealership Rating
Employee Rating

Run Run if you can. I hadleased from them since 2017. I was don with leasing and have bought a car elsewhere. I was made an offer from other places for my lease end but More

by lyndadexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Xander Dugan , Megan,

Apr 09, 2025

Ken Ganley Kia Alliance responded

Hi Lynn, Thank you for sharing your concerns with us. We completely understand your frustration with this situation. Unfortunately, Kia Motor Finance (KMF) has specific policies in place that require only the lessee or a Kia dealership to pay off any leased vehicle, which is a common practice with many leasing companies today. The offer you received from Carvana would only be valid if you had bought out your leased vehicle, paid the sales tax, and then sold it to them. As this agreement is between you and KMF, the dealership doesn't have the ability to intervene in this process. That said, we want to ensure you're not responsible for any further payments or fees, which is why we agreed to pay off the current balance of your lease. We hope this helps clarify the situation, and we're here to assist you further if you have any other questions or concerns. Thank you again for your understanding.

Apr 10, 2025

lyndadexter responded

Of Course I do no owe any balance as the pay off was $2000 less than the value of the car. It was not Kia Finance who told me that you would pay 2000 above KBB which would put me at $3000 above what was owed. That was a Ken Ganly Kia employee. So being proud of yourself for paying off my lease is pretty flimsy and pathetic. No matter how you try to tout yourself as being a good business we all know you ripped me off. Not being able to sell my lease to someone else was done AFTER I got my lease. I dont care how you try to justify your actions When I sign papers at a Kia dealership and make all the payments to Kia and only after I sign the papers the "rules on selling" change. It was KIA who ripped off a sick senior woman, Kia who made promises they did not keep, and KIA who I will never go to again

March 26, 2025

Dealership Rating
Employee Rating

What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 22, 2025

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The dealership was good, they were quick ,knowledgeable, and very polite. I would not hesitate to recommend them. More

by keithchristner
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xander Dugan, Aaron Flynn

Mar 22, 2025

keithchristner responded

Thank you Ken Ganley, dealing with your wonderful staff was a pleasure, and I would recomend them highly

March 13, 2025

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Employee Rating

Overall amazing service kam was very nice and worked so hard to get me what I needed Xander was a great salesman he always had an answer for all my questions and never left me in the dark and informed with More

by Ccta19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xander Dugan, Aaron Flynn

Mar 15, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

March 04, 2025

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Employee Rating

Ken Ganley Kia went above and beyond to get me the car I wanted. From the moment I stepped foot in until I left. They were exceptional in their customer service. I would highly recommend their dealership to More

by kirstens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Holodnak

Mar 07, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the kind words! We are always here if you need anything in the future! Thanks again and we appreciate you! Take care!

February 16, 2025

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Employee Rating

Always a great dealership to work with. Honest and caring folks. Returning customer for a reason ! More

by joseph.rodriguez19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

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Always been very helpful. JJ was a awesome sale guy. Never a complaint. Wonderful place to go. More

by jrtony8814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JJ Kukura, Steven Holodnak

Feb 14, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! And happy to hear you had a good experience with us! Please let us know if you need anything in the future! Take care!

January 21, 2025

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Employee Rating

The dealership gets an A+ rating. Customer services was great, facility was clean, and the staff were professional from beginning to end. More

by Tamira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Burke, Aaron Flynn

Jan 22, 2025

Ken Ganley Kia Alliance responded

Hi Tamira! We appreciate the kind words! Please let us know if you need anything in the future! Take care!!

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