My love for cars started at age 11. Dad told me then, "You need to know how to check your own oil and change a tire!" I learned...and even changed my own brakes...once! I bring a Customer Service background which I thoroughly enjoy as well. Combining my two loves, and working with the amazing Team at Turpin Kia has been a dream come true. I look forward to speaking to you when you book your next Service! :o)
Read moreDealership Experience
7 yrs, 9 mos
Industry Experience
23 yrs, 9 mos
Specialties & Trainings
Customer Service Consultant
Mechanial Claims Adjuster (2001-2005)
38 Reviews
Write a Review38 Reviews of Karen Clouter
May 18, 2024
I need to express my heartfelt THANK YOU to Fern, André Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Smith (Sales Mgr), Mike Peters (Sales), Andrea and Vicki, at Turpin Kia, in Carleton Place. Their understanding and assistance, when my car died last Thursday night (when I was leaving for Toronto, then Cambridge, Hamilton, and Niagara, the next day) was unbelievable. I can not recommend a more Community oriented, personally supportive group of people. They are the best team, and I am really thankful that they are the dealer I use. They made sure I was set for the trip and also ensured that I got the best deal with a great replacement car for the following week. I am very grateful for Turpin Kia !!! I would recommend them, hands down, as the best dealership!! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang , Victor, Service
May 13, 2024
This is my second vehicle from Turpin Kia and Andre was amazing! The service from all the staff was awesome as always and would definitely return! amazing! The service from all the staff was awesome as always and would definitely return! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang
August 29, 2023
Just an amazing place where work awesome people. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham, Vicki Huang , Chris Burritt
April 29, 2023
Honest,friendly,caring. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Victor Street
March 23, 2023
I have been a loyal customer for 5 years, my initial visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased tw visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased two vehicles from them and they have become like family! I recommend them to everyone I come across and will never go to another dealership! Thanks for being most knowledgeable, courteous, respectful, funny people that each and every one of you are! More
Other Employees Tagged: Fern Turpin, Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag, Victor
February 23, 2023
Both Andrea Cunningham and Andre Smith were a pleasure to deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small town feel to it where all the employees are friendly and are keen to try and assist in getting you into the right vehicle that meets your needs. Overall, a pleasant buying experience. More
Other Employees Tagged: Fern Turpin, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag
February 22, 2023
Always top service and helpfulness - my 3rd Kia because of them. New lease work, wonderful. of them. New lease work, wonderful. More
Other Employees Tagged: Fern Turpin, Andre Smith
February 10, 2023
Awesome right from first telephone call to last. Andrea Cunningham and Andre were amazing. That's why I prefer smaller dealerships they all care about the customer first and foremost . Looking forwa Andrea Cunningham and Andre were amazing. That's why I prefer smaller dealerships they all care about the customer first and foremost . Looking forward to many years with Kia and TURIN KIA More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag
October 30, 2022
The Turpin Kia Team are excellent to deal with. They are professional and very knowledgeable. I highly recommend dealing with them for your Sales and Service needs. They are professional and very knowledgeable. I highly recommend dealing with them for your Sales and Service needs. More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham
October 18, 2022
Did not purchase my 2016 Sorento at Turpin, but it has been serviced there, and only there, for the past 6 years. Unlike other dealers I have delt with in the past, not once during those 6 years did anyon been serviced there, and only there, for the past 6 years. Unlike other dealers I have delt with in the past, not once during those 6 years did anyone from Turpin try to persuade me to trade in my vehicle, despite my many conversations with the sales rep Michael during my service calls. I always respected that about Turpin and when the time came to order a new 2022 Sorento, it was a no brainer. Turpin was fantastic during the whole process. Great job Turpin More
Other Employees Tagged: Mike Peters, Andre Smith, Andrea Cunningham