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Karen Herrera
Karen Herrera at Empire Cadillac of Long Island City

Karen Herrera

Sales Professional

Empire Cadillac of Long Island City

56-15 Northern Boulevard
Woodside, NY 11377

4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Karen Herrera

September 22, 2023

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Empire cadillac of Long Island city is the best car service dealer. Last week I went there they serviced my car with in one hour. Great service. All member in Cadillac is awesome. They save my time . I More

by Agammauny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Ceaca , Erwin Apurillo, Daniel Fagadar, Charles Gaines, Jerod Gatling, Vito Ilardi, Dan Keys, Sharon Regan, Joshua Vargas

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Sep 22, 2023

Empire Cadillac of Long Island City responded

Wow, thank you so much for this wonderful feedback! Our team takes great pride in providing the best service possible, and it's wonderful to hear that we met you satisfaction. Your recommendation means a lot to us, and we appreciate your trust in us. If you ever need any further assistance or have more automotive needs in the future, please don't hesitate to reach out. We look forward to serving you again.

August 15, 2023

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Karen Herrera She's very good I found the right. car From the to the finish of the deal I really recommend her to the next client More

by patricklouisks
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Yes
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Aug 15, 2023

Empire Cadillac of Long Island City responded

Thank you for taking the time to leave Karen this wonderful review! We are happy to hear that she provided you with the top-notch service that you so much deserve. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to continue serving you and your future automotive needs and warmly congratulate you on your new vehicle- on behalf of Karen and the entire team!!

July 22, 2023

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Karen Herrera me encanto como ella me ayudó eficiente y trabajo rápido para la aprobación y fue un paso fácil .. la recomiendo para que vengan aquí con Karen Herrera la mejor .. thank you so much .. made m More

by Anamia5
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Yes
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Jul 26, 2023

Empire Cadillac of Long Island City responded

Gracias por tomarse el tiempo para dejarle a Karen esta evaluacion y recomendacion positiva. Nos complace saber que ella le haya brindado un servicio de 5 estrellas. Esperamos otra oportunidad de trabajar con usted. Mil Gracias!

May 03, 2023

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Excellent customer service excellent technicians on site! My experience was seamless! They fixed and solve the problem right away More

by mackiemckenna67
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Recommend Dealer
Yes

Other Employees Tagged: Erwin Apurillo, Dan Keys

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May 10, 2023

Empire Cadillac of Long Island City responded

Mackiemckenna67, Thank you so much for your positive review! We are so glad that our team could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 12, 2023

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Karen Herrera was very attentive and helpful. I would recommend her to everyone. Good job More

by Gilliannb16
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Yes
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Feb 13, 2023

Empire Cadillac of Long Island City responded

Thank you for leaving Karen this positive review! We are so glad that she took great care of you and she will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

January 31, 2023

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Absolute fraud of a dealer. Terrible experience, committed to selling an Escalade V then backed out to sell to someone else. Lied to me and tried to jerk me around continuously. More

by Gsocarguy
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Recommend Dealer
No

Other Employees Tagged: Cliff Small

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Feb 12, 2023

Empire Cadillac of Long Island City responded

Hello, Thank you for sharing your comments us . We are very sorry to hear that your disappointed with our dealership and we do apologize for any confusion on the availability of the Escalade that you were interested in. Please contact our General Manager, Charles Gaines at cgaines@eagny.com, he would happy to go over your review with you. Thank you.

January 24, 2023

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Great experience. Quick painless transaction. Karen and Valeria didn’t make me feel rushed one bit. More

by Crosales00
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Valeria Meneses

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Jan 26, 2023

Empire Cadillac of Long Island City responded

Thank you so much for your positive review! We are so glad that Karen and Valeria could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 14, 2023

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Working with Katherine Hererra was a wonderful experience in getting this deal done. She was very personable and professional. My girl loved her. If your ever in LIC check her out More

by johndjohn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sales

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Jan 19, 2023

Empire Cadillac of Long Island City responded

Thank you for leaving Katherine this 5-star rating! We are so glad that she took great care of you and made your experience with us top-notch. She will be honored to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

January 14, 2023

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Excelente servicio, la atención es muy buena, tienen personal bilingüe, eso facilita para hacer una negociacio. More

by Ximena loja
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Recommend Dealer
Yes
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Jan 19, 2023

Empire Cadillac of Long Island City responded

Ximena, Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes. Mil gracias!

January 03, 2023

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Highly recommend! Karen went above and beyond to make everything go smoothly! Car is amazing! More

by DM28
Recommend Dealer
Yes
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Jan 11, 2023

Empire Cadillac of Long Island City responded

Thank you so much for your positive review and recommendation! We are so glad that Karen took great care of you and made your experience with us as seamless as possible. it is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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