Karen Lucas
Karen Lucas at Ettleson Buick GMC
Refer Me

Karen Lucas

Internet Sales Manager

Ettleson Buick GMC

6201 South La Grange Road
Hodgkins, IL 60525

Contact Me
not yet
rated
31 Reviews

Dealership Experience

7 yrs, 7 mos

not yet
rated

31 Reviews

Write a Review

31 Reviews of Karen Lucas

March 18, 2023

Dealership Rating
Employee Rating

Dave is a great salesman acknowledged my family and treated us great. Some issues with car but Dave has been very helpful to address issues. Kyle in service is a top notch guy. More

by cardanmurillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ettleson Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Frank Amadeo, General Manager

February 03, 2023

Dealership Rating
Employee Rating

Really satisfied with the professional work and will keep doing business with you guys thanks More

by Jesus magana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 30, 2023

Dealership Rating
Employee Rating

Excellent customer service very helpful in every way and any question very accommodating. I’ve been doing business with this dealer about couple years now and I highly recommend I’ve not had any kind of bad More

by Rocio Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 08, 2023

Dealership Rating
Employee Rating

Top notch business. Extremely helpful and professional. Very impressed with the way I was treated there. More

by zman7979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2022

Dealership Rating
Employee Rating

This dealership takes care of you gives you water pop if you want a coffee nice nice lounge and friendly service More

by odies_428
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ettleson Buick GMC, Bill Sharkey , Michael Gorman

March 23, 2022

Dealership Rating
Employee Rating

Outstanding work performance and excellent courtesy service from the service riders Very clean establishments. Thanks More

by ROGERSTRAMAGLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 26, 2022

Dealership Rating
Employee Rating

During my last service appointment I was not treated well. But the car service needs were done. More

by VEGA-J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ettleson Buick GMC, Michael Stefaniuk, Kyle Roady , Service manager

Mar 01, 2022

Ettleson Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 24, 2020

Dealership Rating
Employee Rating

Great buying experience all the way through. Great communication with Rafael. He really went the extra mile for us. We’ll be back! Couldn’t be more pleased. More

by Jim C
Recommend Dealer
Yes

Other Employees Tagged: Rafael Esparza

Mar 26, 2020

Ettleson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 02, 2019

Dealership Rating
Employee Rating

Service Great service and through review of details offered by Ettleson Cadillac , explaining the programs that I!m entitled to also explaining the details of More

by cgallman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Evans

Jul 04, 2019

Ettleson Buick GMC responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

June 22, 2019

Dealership Rating
Employee Rating

Scheduled Oil change and tire rotation Excellent service making the appointment with Monique and working with my service advisor Paul Klupsha. I was in and out in 90 minutes even with a ti More

by TRAVELSERVICES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Kuehl , Paul Klupsha

Jun 24, 2019

Ettleson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

1
...

Dealership Inventory (74 Vehicles)

new 2024 GMC Terrain car, priced at $36,155
2024 GMC Terrain
new
Volcanic Red exterior
Automatic
All-wheel Drive
used 2019 Jeep Grand Cherokee car, priced at $22,388
2019 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 GMC Terrain car, priced at $35,780
2024 GMC Terrain
new
Rip Tide Blue exterior
Automatic
All-wheel Drive
new 2024 GMC Terrain car, priced at $36,985
2024 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
new 2024 GMC Terrain car
2024 GMC Terrain
new
White Frost Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 GMC HUMMER EV car, priced at $114,005
2024 GMC HUMMER EV
new
Ice Blue exterior
Automatic
Four-wheel Drive