Dealership Experience
1 yr, 9 mos
Specialties & Trainings
Certified Mazda Service Advisor
37 Reviews
Write a Review37 Reviews of Karin Sanchez
March 10, 2024
Finance guy is not helpful, not sure service was honest. I was very disappointed . What is the Mazda finance rate you advertise 4.9 this is not what I was quoted and I did ask. He told me he was out to mak I was very disappointed . What is the Mazda finance rate you advertise 4.9 this is not what I was quoted and I did ask. He told me he was out to make money. Very bad for you company. If you help your customers they will help by sending you referrals. More
January 22, 2024
Worst experience ever. The salesman promise to fix the rearview mirror and then act like he never offered tjis. A bunch of scammers. Will never go back there The salesman promise to fix the rearview mirror and then act like he never offered tjis. A bunch of scammers. Will never go back there More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
January 09, 2024
Very good service, Nelson helped me with all my issues, he and his team were really good and comprensible with me and my schedule. he and his team were really good and comprensible with me and my schedule. More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
January 02, 2024
Brickell Mazda team is amazing. Since the moment i pass the driveway the service given is wonderful. Since the moment i pass the driveway the service given is wonderful. More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
December 04, 2023
Buen serivico de detailings para la camioneta que acabo de comprar. Lo unico fue que acordamos en arreglar ciertos detalles que no se hicieron, al avisarles no me dieron respuesta. En general buena experie de comprar. Lo unico fue que acordamos en arreglar ciertos detalles que no se hicieron, al avisarles no me dieron respuesta. En general buena experiencia More
December 02, 2023
. El personal es maravilloso y el servicio en general es excelente en especial el advisor Eros excelente en especial el advisor Eros More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
December 01, 2023
El mejor servicio y sobre todo una excelente atención Son personas que están ahí para responder todas tus dudas Son personas que están ahí para responder todas tus dudas More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
November 29, 2023
Although the actual devices department was great. They picked up my car on time. Called to tell me that the car arrived. I got a detailed video of my cars current condition. All of that was great. Ca They picked up my car on time. Called to tell me that the car arrived. I got a detailed video of my cars current condition. All of that was great. Car was returned at the promised time. What was annoying was the phone calls from the sales department. For one, someone called me and I told her to call me another day because I work at night and was sleeping because I worked the night before my car was serviced. About an hour later I got another phone call from someone else. That they saw my car was there and wanted me to check out other cars. I explained the whole, I worked last night story again… we hang up and AN HOUR LATER someone else called me. Same story. I understand you’re trying to sell cars but stalking someone into buying a car isn’t the answer. This last girl, actually sent me to someone else who I then had to tell my story to again… I had been picking up the phone because I thought it was the service department trying call me about my car. It was annoying. More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco
November 27, 2023
Excelente servicio muy atentos a todas las necesidades del cliente te tratan cómo de la familia mil gracias del cliente te tratan cómo de la familia mil gracias More
Other Employees Tagged: Eros Cruz, Victor Leiva, Juan C Cil , Nelson Velazco