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Karissa Tome
Karissa Tome at Victory Toyota Charleston

Karissa Tome

Service Advisor

Victory Toyota Charleston

1905 Patrick Street Plaza
Charleston, WV 25387

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3 Reviews
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3 Reviews

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3 Reviews of Karissa Tome

March 09, 2026

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Employee Rating

Had a problem finding my information about my warranty in the computer but I took my original paperwork in to the dealership. The problem got solved and I got my car repaired. More

by OSSIEBA
Recommend Dealer
Yes

Other Employees Tagged: Karissa Tome

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Mar 09, 2026

Victory Toyota Charleston responded

We’re glad that bringing your original warranty paperwork allowed us to locate your coverage details and complete repairs on your Toyota. Karissa is happy we could get you back on the road quickly. Thanks for the five-star rating and for trusting us with your service visit. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

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Employee Rating

Good dealership and always very helpful and courteous . Would recommend a good place to buy a vehicle More

by CSISTARR
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Tucker, Mike Holbert

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Mar 09, 2026

Victory Toyota Charleston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Victory Toyota Charleston are glad to have you as a customer. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 08, 2026

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Employee Rating

Always great service and communication The video walkthrough with the mechanic is top notch Great service More

by MEBQUEENBEE
Recommend Dealer
Yes

Other Employees Tagged: Karissa Tome

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Mar 08, 2026

Victory Toyota Charleston responded

Karissa is glad the video walkthrough and clear communication made your Toyota RAV4 Hybrid service a smooth experience. We appreciate your five-star feedback and look forward to assisting you again. Mike Holbert General Manager mike.holbert@victorytoyota.com

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