Karolina Grych
Karolina Grych at Arlington Acura in Palatine

Karolina Grych

Internet Sales

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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10 Reviews
not yet
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10 Reviews

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10 Reviews of Karolina Grych

January 17, 2026

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Employee Rating

Best experience purchasing a car ever! Thank you Adrian. I love my Acura and it’s affordable. More

by laurelkenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Pawlikowski , Brennan was extremely knowledgeable. I would recommend him highly.

Jan 17, 2026

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 09, 2023

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Employee Rating

The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca More

by philvotava
Recommend Dealer
Yes

August 12, 2023

Dealership Rating
Employee Rating

Very easy transaction at this dealership. Spoke with mike gorgano previous to arriving and everything was ready for us when we arrived. very welcoming people and dealership. Totally transpare More

by happy new owner rich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Viktor Bezkrovny, Mike Gargano

March 03, 2023

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Employee Rating

Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! More

by Paul Seiden ;)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2023

Arlington Acura in Palatine responded

We are very happy to hear that Scott and Gene provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2022

Dealership Rating
Employee Rating

They will try to take your deposit I’m about to take them to court now More

by TREMAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2022

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 28, 2022

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Employee Rating

I was so impressed with how they treated my daughter and I when we purchased a used car from them. No surprises except pleasant ones. Great atmosphere. Arlington Acura made car buying a great experience. More

by JIM.FLANIGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Agron Useini , John Burzawa, Sergio Ramos

Apr 29, 2022

Arlington Acura in Palatine responded

Thank you, Jim. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 28, 2022

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Employee Rating

I had contacted the dealership online, inquiring about a specific vehicle. I was responded to quickly & professionally. I scheduled an appointment which was confirmed prior to arrival. Upon arrival, Sergio More

by tjm13215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Pawlikowski, Maribel Segura , Sergio Ramos

Apr 29, 2022

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Sergio and our team are always happy to help!

April 02, 2022

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Employee Rating

My experience was everything Scott helped me get what I wanted and I was in and out. I love my BMW x4, it’s my favorite color as well. Scott made sure I was comfortable and my father as well. I recommend e More

by jessicajackson1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ideen Ghaffari, Scott Mattran

Apr 04, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2022

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Employee Rating

Scott was very personable and knowledgeable, great to worth with. Ideen in service was also fantastic and very friendly. More

by MDOM7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to leave us this great review. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

November 16, 2021

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Employee Rating

Responded and reliable for customer needs, Taken action for the most important needs of the customer. More

by Juliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Sean Fork, Scott Mattran, Maribel Segura , Mike Choi, Paul Neria, Sara Pulice

Nov 16, 2021

Arlington Acura in Palatine responded

Juliana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

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