Kateeja Ishmael

Excellent work done in an efficient manner. .we continue to use this dealership for service. .we continue to use this dealership for service. More

by ALEXMEH Verified Customer Verified Customer

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Excellent job! I loved the service. The help, my car. Thank you for taking care of it! I loved the service. The help, my car. Thank you for taking care of it! More

by KRISTINAALDANA Verified Customer Verified Customer

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I came in there for service for my Tacoma. I don’t know if the tech leaned on the door but now it’s scratches the bottom of my frame and now it’s starting to dent it. Your technician said it I don’t know if the tech leaned on the door but now it’s scratches the bottom of my frame and now it’s starting to dent it. Your technician said it was because that’s where your feet go, but it is not. I had multiple people try to get in the truck and it’s not a place where you stop. I have been making everyone know and I will post. More

by penberthypatricia Verified Customer Verified Customer

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First time service at Gettel Toyota of Lakewood. Great experience! I was in and out in no time! Great experience! I was in and out in no time! More

by PEABODY.CHRISTOPHER Verified Customer Verified Customer

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The service was very professional. Kateeja was very courteous and checked in with me many times.The problem is that she had to check in with me because the service took a long time. An Kateeja was very courteous and checked in with me many times.The problem is that she had to check in with me because the service took a long time. An improvement would be some muffins,doughnuts, and pastries ??.Do I get a discount on my next service for writing this article. Also the extra fee for using a credit card is just wrong. More

by wiljamjames Verified Customer Verified Customer

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Kateeja was very thoughough and Professional and timely with my interactions with her. Always satisfied with the service there. with my interactions with her. Always satisfied with the service there. More

by vbosco2805 Verified Customer Verified Customer

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Your service area is clean and nice waiting area while waiting for service to be completed waiting for service to be completed More

by RetiredAD Verified Customer Verified Customer

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The maintenance department had a flexible time which made it easy for me to bring in my vehicle. Ms. Kateeja welcome with with a smile and was very helpful in answering my questions and taking care of my ca it easy for me to bring in my vehicle. Ms. Kateeja welcome with with a smile and was very helpful in answering my questions and taking care of my car More

by JDHAITI Verified Customer Verified Customer

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Was told I needed $800 work on my 2020 Rav 4 with only 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that my car with only 25k miles needed much more work than it actually did. It's not been driven very much and it seems to me highly unlikely that it needed that much maintenance. Also wasn't told that there were dealer discounts for $99 Alignment and $15 off wipers. Was this end of year push? More

by TONY.NACARATO Verified Customer Verified Customer

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I will recommend it replay Toyota to all my family And friend If they need a car or service a car. friend If they need a car or service a car. More

by augustavealtery Verified Customer Verified Customer

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