Kathleen Baade
Kathleen Baade at Helms Bros., Inc.
Refer Me

Kathleen Baade | Page 13

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.7
136 Reviews

I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.

Dealership Experience

31 yrs, 8 mos

4.7

136 Reviews

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136 Reviews of Kathleen Baade

June 29, 2018

Dealership Rating
Employee Rating

It was good Always has cold drinks and snacks out. . Staff very friendly. Easy to book reserve loaner car. Why did they stop doing the free car wash for Merced More

by PTSGLAUBACH
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Rhee

Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 27, 2018

Dealership Rating
Employee Rating

High quality service all the way around I just leased my fourth vehicle with Kathleen Baade and I must say, each experience has presented itself to be even more incredible than the previous. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Paul Charvet

Jun 28, 2018

Helms Bros., Inc. responded

Cathy - We can't thank you enough for the kind words and your continued patronage! The generous recommendation was greatly appreciated as well - looking forward to seeing you again!

February 04, 2017

Dealership Rating
Employee Rating

Top notch experience Great experience at Mercedes benz they gave me everything and more! John the manager is the best!! Kathleen and Peter were great! Thank you!! Excellen More

by Vickie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peter Fearon, John Kunz

Feb 06, 2017

Helms Bros., Inc. responded

Hi Vickie, Thank you for your kind words and for taking the time to share your positive experience at the dealership! I will be sure to pass your praises on to Kathleen, Peter and John!

January 17, 2017

Dealership Rating
Employee Rating

First time to purchase a vehicle and lucky to meet John andt It's my first time to purchase a car.I'm very lucky to have you guys:-) Kathleen,thanks for your patience to answer our questions and introduce all t More

by Kingkong0704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Kunz

Jan 18, 2017

Helms Bros., Inc. responded

Thank you for your 5-Star rating and kind words about our dealership and staff. Your satisfaction is our TOP priority! I will be sure to pass your praises on to John and Kathleen!

December 07, 2016

Dealership Rating
Employee Rating

Exceptional Service. very Professional. E-350 sports Excellent service! Ask for Kathleen Baade! When it comes to customer service she knows the meaning of excellent customer service. I highly recommend i More

by Cheema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Kunz, Jon Saint-Louis

Dec 08, 2016

Helms Bros., Inc. responded

Wow! What a review! Thank you for sharing your positive experience here at Helms Bros. Inc. We are so glad you found us! I will pass your kind words on to Kathleen, John and Jon. Congrats on the new ride - I'm glad it's a hit! We look forward to exceeding your expectations again in the future.

November 05, 2016

Dealership Rating
Employee Rating

Fantastic customer service I went to Helms to buy my wife a surprise anniversary gift which I had to get that day. Kathleen was amazing and I walked out two hours later driving More

by Happy in Port
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2016

Helms Bros., Inc. responded

Thank you for sharing such a terrific story about how you surprised your wife with a new car from our dealership. We are so lucky to have such an attentive and efficient staff! We will be sure to let Kathleen B. know you are very grateful for all her help. Congratulations on the new car and we look forward to seeing you back soon!

October 25, 2016

Dealership Rating
Employee Rating

"AMAZING " One of our favorite places . We have been buying cars from here since about 20 years . Never been anywhere else . We always go to either Kathleen or J More

by anayat.ghotra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Kunz

Oct 25, 2016

Helms Bros., Inc. responded

First, all of us here at Helms Bros. would like to thank you for being such a loyal customer! It was extremely nice of you to share such a great review of our dealership. We will make sure to let both Kathleen and John know that you had very kind words to say about both of them and how professional they both are to do business with when you come to our dealership. Congratulations on your new car and we can't wait to see you back again soon!

June 24, 2016

Dealership Rating
Employee Rating

Fantastic buying experience in Helms and Bros!! When I quote a price on Internet then I get the response quickly by Kathleen! She is kind and very great at her job. She helped me with all the docume More

by Alfredlinyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2016

Helms Bros., Inc. responded

Alfred, thank you for this wonderful review, and the kind recommendation! We'll be sure to pass along the compliments to Kathleen.

June 08, 2016

Dealership Rating
Employee Rating

car leasing experience the overall experience was first class all the personnel at the dealership from valet to management were true professional Kathleen its great at he More

by johnny1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Jennifer Lang

Jun 08, 2016

Helms Bros., Inc. responded

Johnny, we wanted to thank you for taking the time to write this wonderful review! We'll be sure to pass along the kind words to Kathleen, and we look forward to seeing you again.

November 01, 2015

Dealership Rating

Best dealer experience Kathleen was very professional and knowledgable. She found us the vehicle we wanted with the bells and whistles that exceeded our expectations. She ag More

by BMW guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2015

Helms Bros., Inc. responded

We're so pleased that you are satisfied with you experience! We will pass your praises along to Kathleen, who'll be so happy to hear of your review! Thank you for the positive feedback and for your generous business, and we look forward to working with you again.

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