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Kathryn Ransom
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Kathryn Ransom | Page 36
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28115
364 Reviews
364 Reviews
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364 Reviews of Kathryn Ransom
June 14, 2023
Kathryn was AWESOME! !! Even before my visit I called and she was very informative. The moment I walked in to the Service department I was greeted with her smile! Ka !! Even before my visit I called and she was very informative. The moment I walked in to the Service department I was greeted with her smile! Kathryns knowledge and expertise blew me away! She was professional, friendly and thorough. She kept me informed at all times and always had a pleasant demeanor. She is surely an asset to the team and I am confident that if I need anything down the road that I would be in good hands! More
by LKNPERMITS
Verified Customer
Helpful 
June 12, 2023
I have appreciated the overall, prompt, friendly, and seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to b seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to be given information I already had before going into the dealership, was too high. Also, I compared the parts estimate given to me to other Subaru dealerships’ MSRP for same part. Randy Marion’s part quote is at least $600 higher than others. I am disappointed. More
by kelleyszymanski
June 12, 2023
Awesome as always! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! More
by KARENKROTKI
Other Employees Tagged: Mark Wilburn, Keeley Murphy , Tom Gilbert, Chuck Robertson
June 11, 2023
Outstanding, thorough, accommodating, courteous, great attitude! That’s why he’s coming back to Randy Marion attitude! That’s why he’s coming back to Randy Marion More
by D. Hendricks
Other Employees Tagged: Tom Gilbert, Chuck Robertson, This visit with Service only. Fabulous.
June 10, 2023
Great service and thorough and also polite. Service manager was very knowledgeable and really friendly Service manager was very knowledgeable and really friendly More
by tmusantry
Other Employees Tagged: Mark Wilburn , Tom Gilbert, Chuck Robertson
June 09, 2023
Every visit to Randy Marion Subaru Makes me glad they are there. They are not your 10 minute oil change store but when you drive out you know your car is serviced correctly. Kathryn is as good as it get as a there. They are not your 10 minute oil change store but when you drive out you know your car is serviced correctly. Kathryn is as good as it get as a service writer and follows your car to insure it has all the items on your list completed. They are fast and their shuttle service to Costco or many other local shopping venues is a true perc. I have a 2015 Forrester and a 2019 Ascent and both are maintained to perfection. More
by JFE4246
Other Employees Tagged: Tom Gilbert
June 09, 2023
Great service and follow-up. Communication is professional and there is never pressure to do this service or that service. They will recommend what’s important but no over-sellin Communication is professional and there is never pressure to do this service or that service. They will recommend what’s important but no over-selling. Thank you, TR, Mooresville More
by Subaru Review
Other Employees Tagged: Frank Tilghman
June 09, 2023
Excellent customer service! Comfortable, clean waiting area! Kept informed about service findings and plan of action. Had to leave my Outback overnight, and set-up with a loaner Comfortable, clean waiting area! Kept informed about service findings and plan of action. Had to leave my Outback overnight, and set-up with a loaner: brand new Outback! Informed next morning when my vehicle was ready. More
by MACAMPBELL
