Kathy Carter
Kathy Carter at Ramey Ford Princeton
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Kathy Carter | Page 22

Service Advisor

Ramey Ford Princeton

498 Courthouse Road
Princeton, WV 24740

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5.0
223 Reviews
5.0

223 Reviews

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223 Reviews of Kathy Carter

August 12, 2017

Dealership Rating
Employee Rating

Great people The ladies at the counter were great to me and treated me like family and the work was quick and quality. The whole staff was great!!! More

by Dotcustoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wimmer

Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 30, 2017

Dealership Rating
Employee Rating

Great service center! I took my 2013 Escape in for an oil change. While there, Ashley in service made sure I knew that had a shuttle available if I needed to go somewhere w More

by escapingwv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wimmer

Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 29, 2017

Dealership Rating
Employee Rating

Ramey Ford The team worked well with my needs. It did take quite a bit of work, but payments were finally worked down to a manageable amount. More

by LakinM93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: LT Schoonover, Terry Freeman, Danny Murphy , Tabitha Bailey, Darryl Clark

Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 23, 2017

Dealership Rating
Employee Rating

Recalls fixed on my car Several recalls were fixed on my car. It drives so much better now. Staff friendly and accommodating. I was not able to pick my car up huge time they More

by Nursejaoliver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 10, 2017

Dealership Rating
Employee Rating

Very pleased, Kathy is an excellent serrvice consultant Service was Excellent, Kathy is exceptional an asset to Ramey's, staff that takes care of my car is very prompt and does a great job. Thank You, May More

by poohbear-victora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 02, 2017

Dealership Rating

service Going out of town and tail light acting up, they got me in quickly and took care of my needs. Kathy is a plus to the service department. More

by beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2017

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

June 23, 2017

Dealership Rating

Warranty replacement of backup camera We live hour and a half away. Was told to be there at 9am. It is now 1 24 pm just started on my car! More

by Deborah Carolla
Quality Of Work
Recommend Dealer
No
Jun 23, 2017

Ramey Ford Princeton responded

we're very sorry to hear you weren't satisfied with your service visit. Unfortunately, the work you were having done was time intensive and required several hours to complete. In fact, your vehicle was started on when you first arrived this morning. I'm sorry you may have misunderstood, but our service advisor did tell you that it would take about half a day... You posted at 1:24 that we hadn't started on your car, but all 5 hours worth of work was completed and you were on your way at 1:49pm... We do appreciate your business, and sorry if you felt your wait was too long, but sometimes, the simplest repairs require more than it may seem. We hope you'll reconsider visiting us again, and we look forward to serving you again. We will take extra care to ensure you are made aware of your wait times next time so that you can plan your time accordingly.

June 19, 2017

Dealership Rating
Employee Rating

Basics They perform the service as asked. No pushing sales on extra's. They always advise of needed maintenance. Service with a smile each time we visit. More

by Timothy Jennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2017

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit!

June 18, 2017

Dealership Rating

Fast and friendly Came in with my 5 year old we had fast and friendly service. While we waited one of the sales women didn't get her name Sat down and talked to my daug More

by Feelnfroggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2017

Ramey Ford Princeton responded

we love cartoons!!! :) thanks for your great review!

June 08, 2017

Dealership Rating
Employee Rating

Friendly staff Raney's team are very friendly and make you fill that you are important to them and I like that. LT was the reason I bought the F-150 was because of More

by fcooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: LT Schoonover

Jun 23, 2017

Ramey Ford Princeton responded

thanks for stopping out and seeing us frank! let us know anytime you need anything!

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