Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath Nissan
Elgin, IL
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
116 Reviews of McGrath Nissan
May 03, 2024
They did a great job with fixing my car, but disappointed that the issue wasn’t covered by Nissan. This is the second time this issue has happened and the first time it was repaired it was covered because it that the issue wasn’t covered by Nissan. This is the second time this issue has happened and the first time it was repaired it was covered because it was a recall, and so now 2 years later the same issue happens and now I have to pay out of pocket because Nissan can’t seems to find a permanent solution to their faulty brake switches. More
by Brianna
Employees Worked With
Service department did great
Helpful May 03, 2024
This is my 5th lease with McGrath Nissan and my mom’s 2nd. Have always been taken care of well by their sales staff, financial people, service and parts staff and ownership. Highly recommend! 2nd. Have always been taken care of well by their sales staff, financial people, service and parts staff and ownership. Highly recommend! More
by jasface27
Employees Worked With
Denisse, Da’Shun, Mollie McGrath
April 30, 2024
Went in last week bought a 2024 Sentra . . The staff is amazing and couldn’t be more helpful.. think I’m 10 cars deep from 2016 with me and the family .. awesome customer service . The staff is amazing and couldn’t be more helpful.. think I’m 10 cars deep from 2016 with me and the family .. awesome customer service More
by Michael Brown
Employees Worked With
Hector, Keith Kowalcyzk, Mollie McGrath
April 28, 2024
I had a great experience, started innservice buy ended with sales, the whole team was kind and seemed to truly care about my needs. Will recommend to everyone, go see Keith amd Joe. with sales, the whole team was kind and seemed to truly care about my needs. Will recommend to everyone, go see Keith amd Joe. More
by B.Mills
Employees Worked With
Keith Kowalcyzk
June 10, 2023
Hello, Your service dept. Rocks!! Josselyn G. was very attentive to my wife's needs! This was by far the absolute best experience I've ever had!!! Kudos to you all!!!! Especia Rocks!! Josselyn G. was very attentive to my wife's needs! This was by far the absolute best experience I've ever had!!! Kudos to you all!!!! Especially Josselyn! She is a major asset to your company!!!!! More
by Joseph_Perry7
Employees Worked With
Josselyn Galeana
September 27, 2021
I have leased a few cars from McGrath Nissan over the last 20 years. They sent me an offer for a Free oil change & $500 of a new car purchase that I have used before at the service department for one of last 20 years. They sent me an offer for a Free oil change & $500 of a new car purchase that I have used before at the service department for one of my cars a Toyota. I called and made an appointment with the service department after it was Approved to get the oil change even though it was a Toyota. I drove 20 minutes there & was informed by Kane the Rude Service Manager that he could Not accept the coupon they sent to me. I was looking at purchasing a 2021 Nissan Maxima. NOT NOW. I would Never do business again with this dealership who has a Service Manager that is soo RUDE. A Free Oil change would have cost him maybe $20 out of pocket. Instead it cost his dealership a Few Thousand Dollars in the loss of a Vehicle sale. More
by umfinc
Employees Worked With
Kane Meland
February 07, 2021
Had purchased Pathfinder Platinum. Everything went through very smooth. Had collected all the information to talk about abs deal went favorably. Staff was good and courteous. through very smooth. Had collected all the information to talk about abs deal went favorably. Staff was good and courteous. More
by Kamal
Employees Worked With
Martha
