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Kathy Critzer
Kathy Critzer at Gregory Hyundai

Kathy Critzer

Manager

Gregory Hyundai

490 Skokie Valley Road
Highland Park, IL 60035

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4 Reviews
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4 Reviews

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4 Reviews of Kathy Critzer

March 09, 2026

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Employee Rating

The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week. More

by JLERNER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Phillip King , Matt

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Mar 09, 2026

Gregory Hyundai responded

It’s wonderful to know that our service rep and receptionist greeted you warmly and made your visit enjoyable. Thank you for trusting us with your Hyundai. We look forward to welcoming you back soon.

March 07, 2026

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Chris and everyone else at Gregory Hyundai was knowledgeable, attentive, and extremely helpful. I would recommend this dealership to anyone in the market for a new or used car.. More

by kgesualdo
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Gesualdo, Kris Choros, Phillip King

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Mar 08, 2026

Gregory Hyundai responded

We’re glad our team provided knowledgeable and attentive service. Thank you for recommending us to others shopping for a new or pre-owned Hyundai. We look forward to welcoming you back.

March 03, 2026

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I like my car and everyone is very polite. but service was very slow and team didn't communicate very well. More

by ko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Gesualdo, Phillip King

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Mar 06, 2026

Gregory Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 12, 2026

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Everyone was very nice. The lobby was clean and had a variety of snacks. The cashier was very kind and we had a nice conversation as i was waiting for my car. It made the ti More

by RoRo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: cashier at Hyundai and Kandice the service advisor

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Jan 13, 2026

Gregory Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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