Kathy Ottmer | Page 2
Service Consultant
Lester Glenn Subaru
1501 Route 37 West
Toms River, NJ 08755
Dealership Experience
22 yrs, 3 mos
Industry Experience
42 yrs, 6 mos
112 Reviews
Write a Review112 Reviews of Kathy Ottmer
May 04, 2024
As always listened to my concerns. Kept me informed throughout the day. Knowledgeable staff. Caring staff. Let the customer know he/she is important. I have had 3 Subaru cars Lester Kept me informed throughout the day. Knowledgeable staff. Caring staff. Let the customer know he/she is important. I have had 3 Subaru cars Lester Glen service in Toms River has NEVER let me down. More
Other Employees Tagged: Lindsey Mulrain, Will Stefanski, Nicole Damiano
May 02, 2024
Dealership was good to me while I suffered frequent dead batteries. They provided 4 free batteries. The dealership is well ruin and clean. The Subaru company should be ashamed. It took them 5 years to f batteries. They provided 4 free batteries. The dealership is well ruin and clean. The Subaru company should be ashamed. It took them 5 years to find the cause of frequent dead batteries. ( I hope deactivating the DCM will be a fix. ) It took 2 class action law suits to get their attention. They denied there was a problem and they kept my dealer in the dark for years. More
Other Employees Tagged: Nicole Damiano
April 27, 2024
Service was great, thank you Kathy Ottmer for your help- especially with that scratch in my door. Also appreciated the inspection came with photos and video by the tech! especially with that scratch in my door. Also appreciated the inspection came with photos and video by the tech! More
Other Employees Tagged: Bert Gomez
April 26, 2024
The service advisor Cathy Ottmer met me at my car, explained the service that was about to be done and showed me a video of the technician doing the work. explained the service that was about to be done and showed me a video of the technician doing the work. More
Other Employees Tagged: Salvatore Falcone, Lindsey Mulrain
April 26, 2024
Service is always great! Everyone takes time to take care of all problems even ones that might show up are revealed and explained the need for immediate action or should caus Everyone takes time to take care of all problems even ones that might show up are revealed and explained the need for immediate action or should cause concern in the future. More
April 25, 2024
Always great service. Kathy is a great service manager all my problems are always taken care of promptly Kathy is a great service manager all my problems are always taken care of promptly More
Other Employees Tagged: Ronald Giordano
April 24, 2024
Kathy Ottmer is an amazing representative. It's obvious that she knows how to take care of her customers and possesses a wealth of knowledge about Subaru's operation and maintenance. I've bee It's obvious that she knows how to take care of her customers and possesses a wealth of knowledge about Subaru's operation and maintenance. I've been a Lester Glenn customer for over 20 years and Kathy is one of the reasons I keep coming back. More
April 24, 2024
This was a very stress free experience and any problems we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very f we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very friendly and welcoming. We have been Lester Glenn customers for over twenty years and this is why we keep coming back. More
Other Employees Tagged: Patrick Piro, Kerry Monica, Jr., Francis Pearson
April 23, 2024
Very pleasant experience. Everyone I dealt with was courteous and very experienced in what they did. Will keep using this service center for my Subaru. Everyone I dealt with was courteous and very experienced in what they did. Will keep using this service center for my Subaru. More