Kathy Register
Kathy Register at Treasure Coast Lexus
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Kathy Register | Page 2

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
461 Reviews

Dealership Experience

10 yrs, 5 mos

4.8

461 Reviews

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461 Reviews of Kathy Register

March 25, 2024

Dealership Rating
Employee Rating

We were told the new exhaust piece would take 30 minutes so we waited rather than drop off. It took 3.5 hrs More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2024

Treasure Coast Lexus responded

Ron, I'm sorry to read about the longer-than-expected wait time during your visit. We strive for accuracy in our service estimates and it seems we fell short this time. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you. Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 22, 2024

Dealership Rating
Employee Rating

Great customer service! ! Friendly staff! The waiting areas are always clean!! The service department wait times are reasonable! More

by ttajuana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Nichols, Jackie Williams

Mar 22, 2024

Treasure Coast Lexus responded

We're glad to know you've had a great experience with our service department at Treasure Coast Lexus. We always aim for friendly customer service and clean waiting areas! Thanks for your feedback!

March 22, 2024

Dealership Rating
Employee Rating

Treasure Coast Lexus treats customers with a great deal of respect. From quick service to a very comfortable customer lounge,it's an all around 5 star Experience. Mr.Galindo is a very hard worker. Yet he More

by 1Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Treasure Coast Lexus responded

Nancy, we're so glad to know you had a 5-star experience at Treasure Coast Lexus! Your kind words about Josue and our team are much appreciated, as is your recognition of the respect we aim to show all customers. Thank you for choosing us!

March 17, 2024

Dealership Rating
Employee Rating

Kathy Register as always is spot on with timing and listening. My car was returned to me in pristine condition. Thank you so much. More

by MLGOFJUPITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tech Ramnerine

Mar 18, 2024

Treasure Coast Lexus responded

We're glad to know that Kathy was able to provide you with a great experience at Treasure Coast Lexus! It's wonderful to hear your car is back in pristine condition. Thank you for the review!

March 14, 2024

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Employee Rating

Service was done well and in good time and. car wash is always nice.Thank you all! More

by Cericksonmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Treasure Coast Lexus responded

Thank you for this 5-star review of Treasure Coast Lexus! We truly appreciate your feedback!

March 13, 2024

Dealership Rating
Employee Rating

I have been a customer with them for over 15 years, this time they did not do a good job washing the vehicle. More

by ULETTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2024

Treasure Coast Lexus responded

We're sorry to learn that your recent car wash didn't meet the standards you've come to expect from us over the years. We appreciate your loyalty and would like a chance to make things right for you. Please get in touch with us so we can discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 12, 2024

Dealership Rating
Employee Rating

Always have a good experience when working with Paul Licausi. He does a great job and we have purchased cars that we really like. More

by Cericksonmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Licausi, Dylan Smith , Rebecca Hayes-Meller

Mar 13, 2024

Treasure Coast Lexus responded

We're glad to know that you've had consistently good experiences with Paul Licausi at Treasure Coast Lexus. Thank you for choosing us for your car purchases—we appreciate it!

March 12, 2024

Dealership Rating
Employee Rating

Talk about low pressure sales. ..!!! Paul is a gentleman in the industry. He knows the cars he sells, and he knew the answers for just about everything we asked. He was honest a More

by DAVID-GERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Licausi

Mar 12, 2024

Treasure Coast Lexus responded

David-Gerson, we're delighted to know that Paul provided you with a comfortable and honest car buying experience at Treasure Coast Lexus. We appreciate your recommendation! Enjoy the ride in your new vehicle.

March 10, 2024

Dealership Rating
Employee Rating

As always impressed with the customer care and service. Had the car towed there and was taken care of and picked up the next day. More

by FRANKCARDARELLI
Recommend Dealer
Yes

Other Employees Tagged: Jude Forte, Linda McCullough

Mar 11, 2024

Treasure Coast Lexus responded

Frank, we're glad to know you were satisfied with our customer care and service at Treasure Coast Lexus. We appreciate your feedback and look forward to assisting you in the future!

March 06, 2024

Dealership Rating
Employee Rating

Kathy Register was great to work with when she returned to work. There was a communication issue that had put me in a few day period of no return phone call for a needed appt. Kathy had been out due to i More

by kctrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Treasure Coast Lexus responded

We appreciate your feedback and apologize for any communication issues you experienced. We're glad to know Kathy was able to assist upon her return, but we'll certainly look into improving our overall responsiveness in the service department at Treasure Coast Lexus. Thanks for bringing this matter to our attention!

Mar 08, 2024

Treasure Coast Lexus responded

Thank you so much for sharing! We are glad that your issues have been resolved and that you enjoyed the new Lexus loaner. If there is anything else we can assist you with, please let us know!

Mar 08, 2024

kctrules responded

Thank you very much. Our issues were resolved & my car is doing very well after the repairs were done. I did love to try out your new '24 Lexus Loaner car for couple of days while my car was in service.

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