Katie Vanostrand

I dropped my car off at 9 am and wasn’t asked when I needed it back,’only getting a state inspection. I called @ 3 & got Katie’s voicemail, called back again @ 3:15, voicemail again. She called back to needed it back,’only getting a state inspection. I called @ 3 & got Katie’s voicemail, called back again @ 3:15, voicemail again. She called back to say my car wasn’t ready yet, there was only one state inspector working that day. I was very disappointed, she called @ 5 pm & said my car was ready, I didn’t have a ride @ 5 pm, she didn’t seem bothered by that, no options for a solution. I again expressed my displeasure, picked my car up the next morning, now wondering if the free state inspection is worth my time & trouble. More

by cindywilv Verified Customer Verified Customer

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Service was fast and communication was clear. Just received oil change and state inspection with filters. Just received oil change and state inspection with filters. More

by austin_frisby Verified Customer Verified Customer

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Look at this things and what happened after you not everything. Everything looks good and on time everything. Everything looks good and on time More

by herbertdrew67 Verified Customer Verified Customer

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The team servicing my KIA took great care in performing the necessary maintenance on my SUV. the necessary maintenance on my SUV. More

by firstofiv Verified Customer Verified Customer

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Whether you are buying new or used, you'll never go wrong.Choosing southern auto group. wrong.Choosing southern auto group. More

by likeulikeit_2000 Verified Customer Verified Customer

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The service team took care of my vehicle with care and integrity, I couldn’t be more pleased with the experience! integrity, I couldn’t be more pleased with the experience! More

by XABIEREDESIGNS Verified Customer Verified Customer

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I like. The new appointmand service.But you always try to get something else done so I have to pay. The new appointmand service.But you always try to get something else done so I have to pay. More

by garydrew947 Verified Customer Verified Customer

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The stealership simply put in a new fuse box yet kept my car for over a week I believe around 11 days. During that time. My "customer advocate never informed me of anything I was constantly hunting down inf car for over a week I believe around 11 days. During that time. My "customer advocate never informed me of anything I was constantly hunting down information on my car to the point where on the final day I hunted down my car in the parking lot with the windows down and it being unlocked. It was ready for me to pick up yet no one ever called me. Their communication was absolutely horrible I told them I would not be bringing my car back due to this. I rather pay the premium at home and be informed and actually get customer service and communication then sit there in the dark chasing them down to get information mind you I paid a premium for this service and expected way more than they delivered. More

by anmelch7 Verified Customer Verified Customer

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A ok a ok a ok a ok a ok a ok a ok a ok More

by ECOOPER1 Verified Customer Verified Customer

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Can't ever get anyone to answer phone. Sir charge on credit cards ,when paying high price already Sir charge on credit cards ,when paying high price already More

by annaloper Verified Customer Verified Customer

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