Sam Vanderslice
Sam Vanderslice at Southern Dodge Chrysler Jeep Ram FIAT
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Sam Vanderslice

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.0
9 Reviews
4.0

9 Reviews

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9 Reviews of Sam Vanderslice

May 04, 2024

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Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
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Recommend Dealer
No

May 04, 2024

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The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i More

by justinchance74
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Recommend Dealer
No

May 03, 2024

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This dealership’s service department deserves a score of 100 instead of the 10 that they ask for More

by gcmathei
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Recommend Dealer
Yes
May 03, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

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I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More

by likeulikeit_2000
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 30, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 17, 2024

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You can never get in contact by phone with the service department or finance department Julie More

by msb40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Regan

Apr 18, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"Msb40" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2024

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First I just fill this out and it turned right back around asked me again like I said before before it was a very pleasant experience associate dealt with me step by step anything that went wrong very More

by TOLLEYJD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

Apr 15, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 10, 2024

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Employee Rating

Helpful service, kept well informed about my issues and costs. Overall very satisfied experience. Courier service to home and return pickup vehicle was a real plus. More

by JEMAGGIO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

Apr 11, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

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Employee Rating

Service depended on parts availability, and I was notified once items were on hand for installation. More

by boscodog98
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 19, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 28, 2024

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Employee Rating

At I have been dealing with Southern Dodge for years and have always had a positive experience More

by JFLCME1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

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